Search Aparthotels in Mexican Riviera

"My overall stay was pretty nice. But the hidden fees is where they get you. We were not prepared at all for all the fees we ended up having to pay for. The stay we had to pay for entering Mexico. Each excursion we paid for they had hidden fees that were not mentioned to us at all. But we still had to pay for “insurance” for EVERYTHING. if I were to go back i definitely would just stay at the resort and not pay for any excursions due to the fact we had to pay for so many other things ruined the experience of exploring the city. I had paid for a transportation from and to the airport. But once we landed I was told my name was not on the list so we had to figure out a way to and from the resort which also costed another 200$ "

"Pool was great I used the spa very good "

"The air conditioning didn’t work properly. Even though a technician came to look at it the temperature never cooled more than 24 °C. The hair dry was also broken. "

"First timer at a Hard Rock hotel as I’m Marriott ambassador user. Without hesitation this will be my go-to for work in Los Cabos as it is above the Marriotts in this location."

"Everything and everyone were phenomenal! I will stay again and again. The front bay view suite has a wraparound balcony and a second balcony. The sound of the waves, the sun and cool breeze were music for my ears!"

"I recently stayed at the Riu, and my experience was excellent. The hotel was spotless throughout, making for a comfortable and relaxing stay. The food provided was great, with a good variety that catered to different tastes. Additionally, the location was fantastic, close to key attractions and convenient for exploring the area. Overall, I would give this hotel a solid 5 and would highly recommend it to anyone looking for a well-kept hotel with great location."

"Everything excellent"

"I stayed at the Hotel Riu Emerald Bay with my fiancé for 8 days. Up until the 5th day, we were having an amazing vacation — but unfortunately our experience took a horrible turn. While we were out, someone entered our room and stole $1,500 USD cash from my wallet, which was inside my purse and packed in my luggage. We didn’t realize it until the next day because we had stayed in the room that evening and didn’t go anywhere. We immediately filed a report at the front lobby and were told to wait 48 hours for an outcome. The following day we followed up with Anna from Public Relations, who told us she could not give us any information because it was “confidential.” She did say we could wait in the lobby on checkout day since our flight was later that evening. On checkout day, we spoke with management and eventually with the hotel director, Daniel, hoping to get answers or some type of resolution. Instead, we were told there was “no proof” the money existed and basically nothing could be done. What makes this even more frustrating is that these rooms require a key card to enter, and the doors lock automatically when you leave. Unless someone climbed through the balcony, access should only be possible with authorized entry. And honestly, even if guests choose not to use the safe provided in the room, that still does not justify people being able to enter your room and steal your money or valuable belongings. Guests should feel safe leaving their personal items in their room"

"Loved the hotel, but they do need to provide some ice machines... very important. maybe a small fridge in the rooms."