Hotel with a Concierge in Dominican Republic from AED 1,322

"The staff was nice and friendly. I also enjoyed the amenities."

"THIS IS NOT A 5 STAR RESORT NO MATTER WHAT THEY ADVERTISE OR ASPIRE TO BE. THIS IS OUR 5th TIME STAYING AT THIS RESORT. Location: 5 stars - beautiful beach - the best part of the resort. Premium Level: 2 stars due to issues with rooms - Booked 2 rooms with request for adjacent rooms. Resort initially gave us rooms very far apart in separate buildings. After 2 days moved to the same building with 1 room on first floor and the second room directly above on the third floor. My adult daughters got eaten up by mosquitos in that first floor room on the first night in that room. They moved to our room on the 3rd floor for 2 nights. They then moved to a 3rd floor room 4 doors down from us for the remainder of the stay. The people at the premium level desk did not seem to care. They kept saying that since we booked with Expedia they could not give us adjacent rooms or compensate us for the loss of use of the 1st floor room. Housekeeping: 2 stars - Rooms are clean. However, they leave the sliding doors open while cleaning causing mosquitos to enter the room. In the public areas, they mop the floors with some oily cleaner. My daughter slipped on the stairs and was in pain for the rest of our stay. Rooms: 1 star - Rooms are in dire need of updating. We had issues with hair dryers, safes not working, air conditioning cutting off because the sliding doors were closed but not aligned with the door sensors. Public Spaces: I sank down in every chair I sat in. Restaurants: 3 stars"

"Beautiful resort and beautiful beaches and the food was great numerous activities to keep you busy. The only negative comment I would have is the trolleys and the scooters that run up the sidewalks all the time when you try to walk somewhere you’re always moving out of the way for them."

"Everything was perfect! We couldn't find anything wrong. The food, the staff, the whole structure, luxuries, how peacefully it was and well-maintained. We made an upgrade at the check in and they even add extra benefits for us including a free spa that was amazing. We enjoyed every moment and definitely we're planning on coming back."

"It was good the food could have been better and the lights didn’t all work in the room other than that it was great "

"Fun amenities, friendly staff, delicious food at all the restaurants. Loved Aroma the coffee / icecream bar."

"The staff was extremely friendly and when I mentioned it was my birthday that weekend I came back to my room and there was cake and champagne on the bed. They were hospitable. The drinks were tasty. The food was good and different everyday. They grilled on the beach which was good too"

"The first thing that turned me off from this place was the glass partition in the bedroom that looked directly into the bathroom shower area. We had a few problems in the room that required maintenance to come. The pool areas were excellent, always clean with plenty of chairs. The activities people were great. Lots of fun there. There is several restaurants on the property. Most were just ok. The best was the Asian restaurant. The beach was nice, plenty of chairs there as well. The service staff there was great. Very friendly and quick. "

"Todo bien, solo hay que ir temprano a los restaurantes especializados para cenar a tiempo."