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"We heard so much about Riu hotels and were so excited to try it out. We booked this trip to celebrate our ten year wedding anniversary and my husband's birthday. What a disappointment. When we arrived we didn't even receive a hello or a welcome or directions on where to go. We didn't receive a welcome drink. Our check in person was very rude and not accommodating at all. Our room was difficult to find and there was no luggage assistance. The room was dirty with stains on the curtains and walls. The website said that we could book a Riu wedding/vow renewal, we asked about it and the staff was very rude about it and basically said that they didn't offer weddings or vow renewals. So we didn't get to renew our vows for our 10 year wedding anniversary. However, I will say the hotel did provide us with a complimentary bottle of champagne. That was nice. The food wasn't the best. It was editable and with the buffet we found a lot of options but the a la cart restaurants were subpar. For a "party" resort, the parties were definitely lacking. The only party is at the adults only pool party. The entertainment was okay but it could've been better. The best shows were the Rock show and the Mexican day show. Saul and Pedro from Pacha Nightclub were absolutely AMAZING & super nice. Overall for my first experience at Riu it was very underwhelming and disappointing. Overall rating 2.3/5"

"Todo super bien, el personal muy atento, la limpieza en general, la animación excelente, solo recomiendo poner cortinas blackout en las habitaciones para descansar más time, thx"

"Went on a baby moon with my partner and We had a great experience thanks to the concierge team, especially Adalberto and Miguel. Also, a big thank you to Max and Angel at the pool — all of them were fantastic and made our stay even more enjoyable. Highly recommend this place! The food was great, the property was very clean, and the views were absolutely beautiful. I will definitely be returning !"

"Everything is good "

"Quiet, clean and beautiful Spot right on the ocean. Food was really good for an all inclusive!"

"The resort is amazing! The staff is amazing! I loved EVERYTHING about it! Can’t wait to go back"

"Very relaxing stay that have many activities if you wanted to participate. The staff was wonderful and really helpful. I recommend spending the extra money and getting the all inclusive pass as it opens so many doors. I would say this resort has the best food I had thus far for an all inclusive resort"

"Personal muy amable Todo muy limpio Ambiente familiar Todo en general muy bien "

"Stunning views; beautiful, walkable beaches; property grounds are lush and romantic; rooms are spacious and impeccably furnished. The ambience throughout the resort is quiet and elevated. The staff is service oriented and attentive. The experience here is very memorable and special. Be prepared for the high food and drink prices, which are not always justified by the food quality."