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"Excellent food, service, and amenities. So clean!"

"This resort was honestly everything you can think of when you say ALL INCLUSIVE, staff was extremely friendly, polite, and respectful. All amenities were great and all restaurants were delicious specially ROSATO. Great resort, thank you so much! "

"Yes"

"Everyone was great & personable. Javiero a bar tender was very good, Funny & kept the spring breakers happy. My room was kept clean & the food was very good. "

"The food was good just like every other resort, I did have issues checking in they made me pay even though I booked on Expedia so I had check in a hour later after my group did trying to sort that out. Other than that beautiful resort, but if you’re looking for a party that’s not it, families and couples everywhere but I do recommend "

"Very much enjoyed our stay here. Check in was a breeze, the room was clean/ well appointed with amazing views. Staff was friendly, welcoming and accommodating, spa was nice (but on the pricier side for what you get), restaurant options and food was good. Pool options were great, whether you want sunrise or sunset, views were clutch! Vibe was chill. "

"Bad service from start to finish. This is not the relaxing 5 star resort they claim to be. It’s a super resort all inclusive money making machine. From start to finish the front desk is not welcoming or helpful at check in or check out. The beach and pool servers are all annoyed to be there outside of 1/4 of the days we had a good server. All 4 restaurants we had bad service at. The food was above average for all inclusive but nothing amazing. They charge highly inflated food and drink prices so that when you tip on every pool/lunch/dinner etc meal the tips add up to hundreds per day if you leave 15% Our first room was right on the road even though we booked an ocean view room it was very loud and we had to be moved. There were 3 weddings at the resort in 4 days of us being there one being an extremely loud Indian wedding. They do water aerobics in the pool everyday for an hour and play extremely loud music to it. Disturbing 100 people around the pool for the 8 people interested in doing it. If your thing is slightly elevated all inclusive then stay here. The beach and pools are nice. The restaurants are nice. But it is far from a relaxing 5 Star experience. We will not return nor suggest anyone does. Zoetry was far better for less money. "

"clean room"

"The hotel is beautiful, and we were very happy with our room and ocean view. Seeing baby whales from our balcony was an unforgettable highlight. The spa facilities are also excellent and well worth visiting. However, the massages are overpriced. While mine was enjoyable, it did not justify the high cost. Unfortunately, I would not stay here again. The check-in process took around 90 minutes and included being pushed to attend a hotel tour, which turned out to be a sales presentation. We were told it would last 90 minutes, but it took three hours, which was frustrating as we value our time while on holiday. Dining was also an issue. We were not informed in advance that restaurants required bookings, so we could only secure late dinners at 8pm each night, despite restaurants not appearing full. Service during the day was slow, especially for lunch and drinks, and at times we felt overlooked. The food was average. The hotel advertises a private beach, but there is no ocean access, which should be clearer. Overall, while the property is lovely, there are significant issues with service and transparency. For us, it was not worth the time, and we would not return."