Find Historic Hotels in Tancah

"Staff are unfriendly in all areas of resort. From check in staff to servers to room cleaners. I will never book at this resort again. Food is below average, they keep serving what looks like left over dishes."

"Pool was amazing, rooms we switched twice and they both had issues, we meet a couple that also had to switch rooms twice and still had problems every time. All restaurants were good. Staff some were nice others weren't. "

"Extremely disappointing experience, especially as a longtime Expedia/Hotels.com VIP customer. Due to the similarity in the Palladium property names, I mistakenly arrived at the wrong location while traveling for my son’s wedding. I immediately attempted to resolve the issue, but communication and assistance were very poor and stressful throughout the process. Promised VIP amenities such as champagne and hors d’oeuvres were not provided upon arrival and only appeared very late at night after I complained. I ultimately had to spend hundreds of dollars on transportation and another hotel closer to my family and the wedding location. Even at the second property, my bracelet was never properly activated despite multiple requests, leaving me unable to access certain areas without assistance. Additional room issues also occurred. Overall, what should have been a joyful family occasion became emotionally exhausting, financially burdensome, and very frustrating. I sincerely hope improvements are made regarding guest communication, coordination, and service."

"Good job,will come back soon!👍"

"We had a wonderful stay at the hotel. The food was really great, and everything was amazing. The only small issue I had was a bit of a musty smell in the room, but they resolved it really quickly by providing a dehumidifier."

"The food was good. Pools close by 7pm. Public access washrooms were not always clean. Staff in the stores were not helpful or friendly. Hotel staff was good."

"The cleaniness of the room could've been better. This resort does not open up to the main ocean where it is swim friendly. "

"Overall the place was great, we had a wonderful time."

"We had a lovely stay at Dreams. The beds were super comfortable, it was quiet and the staff were really helpful. "