Chalets in Lázaro Cárdenas

"We just spent a week at Atelier Playa Mujeres from January 25–31, 2026, and had the most wonderful time. This was a family trip with my husband, sister, and mom, and it truly exceeded all of our expectations. We’ve stayed at three other resorts in Cancun before, and this one is by far the most luxurious. We kept talking about how incredible the food was, and the customer service was outstanding. Every staff member greeted us with a smile, made eye contact, and genuinely seemed happy to help—it really made us feel welcomed and cared for throughout our stay. The weather wasn’t ideal (cool and rainy at times), but even that couldn’t take away from the experience. We still thoroughly enjoyed ourselves and felt very well taken care of the entire week. We also did the hydrotherapy and massage at the spa, and both were excellent—no surprise that they’ve won awards. It was truly a highlight of the trip. After reading a few one-star reviews here, I honestly feel many of them don’t reflect the reality of this resort. The hotel and staff clearly put in tremendous effort, and our experience was nothing short of exceptional. I would happily recommend this place to anyone—especially family and friends—and would absolutely love to return."

"Building 5 platinum swim out was outstanding. Massages at the spa were wonderful. Food was great. Entertainment was brilliant. Beach a small tho. "

"Room was very nice and spacious hotel is spotless and very clean. They do there best to make your stay as comfortable as possible "

"Best resort i’ve ever stayed at!! everyone was so kind and fun!! the food is amazingg and there’s varieties. we had so much fun and I will definitely be there again when visiting Cancun. They made all of my comments and wishes come true and helped us have the most amazing experience there!"

"Clean rooms, great food and staff!"

"We loved our stay at Jungala!! The suites are roomy, spotless, tastefully decorated with almost any amenity you would need. The service was impeccable. We had access to the grounds & pools of the other beautiful hotels within the Vidanta complex. We would definitely choose to stay here again on a future trip to the Riviera Maya! "

"Clean rooms, very friendly and accommodating staff. Beautiful resort, wildlife was so fun to see/watch. "

"The staff is courteous from check in with a welcome to paradise drink through the checkout process. The resort is immaculately kept and the staff has pride in the facility. Speaking of the staff, they are welcoming and helpful at all times. The nightly activities are designed to be engaging and interactive for all, rain or shine! Cannot wait to visit again!"

"This place is truly one of a kind. Every square inch was thought out to the smallest detail. One of the most beautiful hotels I've ever visited. I love how the parks are included and easily accessible. "