Apartments in Lázaro Cárdenas

"Gooo place"

"It was a lovely vibe. Great staff and clean place. Good food. You’ll love it "

"Our stay at Ocean Allure Resort in Costa Mujeres was one of the most disappointing resort experiences our family has ever had. The way one of our family members was treated was absolutely disgusting and completely ruined the trip. My cousin and his wife came to celebrate his birthday and their 6-year wedding anniversary, but instead of enjoying a relaxing vacation, his wife, who is Hispanic, was repeatedly disrespected and profiled by resort staff. While shopping for a dress in the gift shop for their anniversary photoshoot later that day, the store manager told another employee in Spanish to watch her closely to make sure she didn’t steal anything. My cousin’s wife responded in Spanish that she had money and had no reason to steal. Instead of apologizing, the manager insinuated she was some kind of escort and would call her “sugar daddy” to send her money. Another incident happened at the lobby bar when a bartender questioned whether she even belonged at the resort and demanded to see her wristband and room number before serving her, despite not treating others around her the same way. Several bartenders throughout the trip were also rude, dismissive, and openly disrespectful to our group. By the end of the vacation, my cousin’s wife was in tears during dinner because of how humiliated and unwelcome she had been made to feel. There is absolutely no excuse for this kind of treatment toward paying guests. Neither me, my wife, nor anyone else in our family will ever return here"

"Gorgeous property and hospitable staff made this an unforgettable experience for us"

"Very clean. Great food and activities."

"El check in muy demorado"

"It was great!"

"Hotel is fully renovated, food and amenities are great. However don’t be fulled by the website description. I originally booked a suite with 2 double beds and sofa bed as per Princess room description. We are a family of 4 with 4 y.o and 15 y.o. Upon arrival our room turned to have only 2 double beds and sofa (which turned to be just a sofa not sofa bed, absolutely useless in room setup). It is crazy for someone to think that 4 ppl can fit in there. We were offered to upgrade to platinum suite with 2 double beds, sofa bed, and have been told it is the only room setup possible for our family. I had to pay additional USD $1200 which is 50% more of what I already have paid when booked. This felt as a complete scam and absolutely ruined our experience with hotel. You get a fancier food and drinks with “platinum”, but it did not really matter for my kids who are mostly eating fries and burgers. All we wanted was another bed and basically were forced to pay for the services we did not want/need."

"Our Honeymoon was absolutely amazing! The service was great and fast. Ali made sure we has everything we needed at all times and went above and beyond to make this trip special for us! We will definitely be back"