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"Lovely hotel in a good location. Parking at Charlotte street was easily pre paid online. Rooms were huge with comfortable beds and a great shower and were very quiet. Would have liked bottled water in addition to the teas and coffees supplied but it’s a minor point. Pool was fab, we had it all to ourselves! Good breakfast with a cold self serve buffet then an excellent choice of hot food to order along with cappuccinos, lattes etc. Staff were very welcoming and friendly. Would definitely visit...

"Friendly welcome. Comfortable, clean and compact room. Both of our rooms (203 and 204) had opaque and inaccessible windows (behind the bed) so there’s little point in paying for a room with a window. Unbeatable location."

"A lovely welcome with friendly staff throughout the hotel. The rooms were tastefully decorated and well maintained."

"Very long distances to the rooms. All vehicle chargers broken. Overcrowded, especially at breakfast. Breakfast bacon hard and turned over on itself and cemented to itself. £35 steak tough - no information about how many days hung. Small bowls for cereal, small glasses for orange juice. Good variety of cereals at breakfast. Dining areas always very noisy - loud guffaws and very loud conversations. Guests at dinner in Bermuda shorts. Parking too far away from reception. Staff always helpful. Rooms...

"Beautiful little hotel right tin the middle of bath, very clean and elegant."

"Location is very good but my room was located at the bottom of a courtyard. The room had a glass wall facing the courtyard, leaving me with a choice of light or privacy, and no view."

"Excellent place to stay."

"Our stay was everything we had hoped for and more. The warmth and friendliness of the staff, the comfort and charm of the room, and the thoughtful attention to detail in every aspect, from the amenities to the exceptional food, came together perfectly to create an unforgettable experience. Our time in the Cotswold's was truly one of the most memorable trips of our lives, and we could not have asked for more."

"Perfect location in the middle of everything. Lovely room and staff."

"The Royal Hotel has a couple of things going for it — it’s directly across the street from the train station AND it has a lift! A couple of things going against it — the WiFi reminded me of dial-up, glacially slow and iffy. Also, there doesn’t seem to be a way for a guest to set the room temp. Unless you count the tabletop plug-in fan? Staff were generally helpful, Tim at the front desk and the women working the breakfast room, too. LOCATION LOCATION LOCATION"

"The downstairs areas are lovely, really spacious and nicely decorated but when I booked i booked a garden room, we arrived and there was scaffold on the front of the garden rooms which I paid extra for as it was our anniversary. I complained to the front desk to change rooms or be compensated. The man said it does say it on your email from Expedia…. It didnt! he dug around online and found a small ‘hidden’ paragraph which was not transparent at all when booking. I wouldn’t have booked the room...

"We arrived and got put in a small room where the windows wouldn’t open and the camp bed for our daughter was broken, but after a disappointing start we were moved into a much nicer room with the staff being very lovely about it. The rest of the stay was wonderful, it’s a short stroll into Bath Centre, the spa whilst very busy and cramped at times was nicer when it was quieter, the breakfast room was quite special although the fruit selection could have been a bit broader the hot breakfast was...

"Breakfast was just ok, certainly not really a good value. Rooms are dark, low ceilings, out-updated furniture, etc. All in all, the hotel is good enough, though one may not think of it as a spa like experience, especially when considering that this is one of the attractions/ amenities that they are offering & advertising."

"We booked two rooms for one night last week. We were lucky enough to be upgraded and our specific needs for one person who is somewhat claustrophobic were taken seriously and several rooms options offered as available for them. The man at the desk on arrival, Hasan, was really helpful and understanding as was the lady on the desk the next morning and we had spoken to her by phone before we arrived too and received great service. There were areas which will soon need a bit of renovation but...

"Stunning. Beautiful. Relaxing. I would like to live there and never leave!"

"Breakfast was expensive "

"Great location, Great staff and lobby areas, Rooms were great, bathrooms a little tired. Pool area needed a lot of attention, the steam room was totally out of action and the fact there was a daily parking charge on top of the room charge was disapointing."

"They are not allowing me to park the car on the premises and are demanding 50 GBP every 24 hours. When I refused to pay, they cancelled my room."

"Good value."