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"Def clean , spacious & all staff pleasant & professional "

"Clean room. Been before and it’s great"

"Smart, clean room, central location, lovely breakfast and bar area. Would definitely return "

"From our welcome to departure, the staff were very happy to help us enjoy our stay. Great location for our visit to the theatre and also five minutes from shopping centre. Though a grade 1 historic building, the facilities and rooms are beautifully presented and comfortable. Another advantage was the close location to the rail and bus stations and also the availability of parking albeit at a cost. Thoroughly recommend this hotel when visiting Bath."

"Spa was amazing. Very central ,very near shops and restaurants. "

"great hotel"

"We stayed in one of the lakeside rooms which had a beautiful view. Room was slightly cold because of this but reception did provide us with an extra heater. It was my husbands birthday so they provided a gift and prosecco which was lovely. Food was great, lovely staff and clean hotel. Book ahead for the spa to avoid disappointment. "

"Lovely hotel. Lovely staff."

"Fabulous room and excellent food "

"Spa was great, room was nice, dog friendly "

"Friendly staff. Great food and fantastic spa and treatments. "

"Nice, spacious room. Great location. Lovely staff."

"Rooms were perfectly clean and spacious. All staff were outstanding, polite and nothing to much trouble. Although the breakfast was adequate the lack of eggs and flavour did let it down . "

"Easy to check in and out"

"The staff at the hotel and its restaurants was amazing. Very proactive and helpful, but discrete. The hotel room was spotless and the bed was very comfortable. The turn-down service every evening was a nice touch. Would definitely recommend if you need some r&r and want a location close to the Cotswold for day trips."

"Clean rooms, location is fantastic and staff superb, checkin was seamless and the two guys who checked us in were so lovely thank you for a wonderful stay "

"The room was amazing, the staff were super friendly especially as the day we arrived they were short staffed and running around doing reception and bar area. Food was superb, it was quite expensive for 1 night but well worth it"

"Lovely spotless clean room all the staff were amazing"

"The staff were lovely. Our rooms were superb and the location great."

"Very nice and very friendly staff "