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"I was so afraid of what our stay would look like from the mixed reviews. But our trip was 100% perfect. The whole family had a great time and we full intend on going back! Rooms were very clean- NO BEDBUGS! The waterpark was a perfect size. It is smaller than a resort because this is an old hotel with a small waterpark added on. It was not built that way! The views were gorgeous. Parking was easy. Staff was always kind. Life guards were so nice. There were plenty of chairs and towels. My kids...

"I really enjoyed myself the best hotel I ever went to "

"Everything was great the staff and valet parking was great "

"Great"

"Always a great experience here. "

"Very clean and comfortable "

"My family and I came to Cleveland to visit the Rock & Roll HOF, and stayed at the Drury for 2 nights. The building is absolutely beautiful! The rooms were clean, the complimentary breakfast and dinner were really good, but what stood out the most was the staff. Across the board, every staff member including the valet, the front-desk workers, the cleaners, the bartenders, and the manager were all amazing. We hung out at the hotel all night and watched the manager do everything from walk around...

"Room was amazingly clean and staff was super friendly and professional. Will definitely book here when in Columbus. "

"The staff were extremely friendly and helpful The room was clean and quiet. We will stay here again when we are in town."

"Great experience and fantastic staff!"

"Prestine room, great front end, and excellent food AND service in the restaurant "

"Clean room. Very friendly staff. Lots of restaurants and shopping nearby. "

"Awesome hotel"

"Clean room "

"Clean room! Nice & quiet."

"Hotel was clean and modern. We thought our room was comfortable, including the beds. Staff was very friendly and helpful."

"Everything was amazing to the breakfast to the actual room and staff!"

"Staff was very kind "

"Clean. Let us check in early"

"Room was super clean. Staff was nice and helpful."