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"Me and the family loved the place. Elevators kept going out of order"

"Unexplainable charge of $40 ?? Other than that okay"

"The room was extremely clean and well maintained. Loved that each room has its own garage to pull into. Between the amazing bed and jacuzzi tub, this was one of the most relaxing rooms we have stayed in. There is also a large walk in shower in the room. The staff is super helpful and friendly. We will definitely make the drive to come in the future. The only possible improvements I suggest would be flavored creamers for coffee in the morning and maybe fresh fruit in the basket you get for...

"The resort was very clean and the staff were very family friendly and my entire family had a an amazing weekend!!"

"Beautiful property centrally located and connected to the Tower City center. "

"Bedbugs, enough said."

"Nice hotel "

"Old building. Almost every ice machine was broken. Hollow walls. Could hear every person walking down the halls or shutting their doors. "

"They offer breakfast, a dinner option, and the restaurant inside is wonderful as well. The pool and hot tub were clean, gym was well maintained. Would stay everytime im in cleveland."

"Breakfast was good and the staff was very nice"

"Great"

"Delightful stay. Maybe the most comfortable hotel bed i have slept in. Sheets were fantastic Every staff member i encountered was just fantastic. Thank you"

"The bathroom was dirty, hair and stuff on the floor and no hot water in the room."

"Clean, convenient, and a friendly staff."

"Perfect stay. Great staff, and everything was clean. No complaints!"

"Beautiful building, and some of the staff was very friendly, but it’s expensive, the rooms need refreshing and cleaning. The glass ceiling was leaking, the room service was expensive and not good. "

"This is a very beautiful hotel. The room was excellent and all the employees were very accommodating. My sink did not drain and at checkout time the elevator to the garage broke down. The first-floor emergency exit in the stair well is a fire hazard due to blocked with furniture and flag poles."

"Clean a friendly staff"