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"Great location in Newcastle and near to the train station and Utilita arena which was the reason for our overnight stay. Our room was ideal for the night - clean, comfortable, well furnished with a very good shower. "

"Spotless room...... Great friendly staff.... Good food and good selection. Only the dated single glazing windows at the front of hotel let's it down slightly as its quite noisy with being on the main road. I always try to get a room to the rear as it's quieter "

"Yes"

"Big room, friendly staff had everything we needed and in great location"

"Room was clean spacious with all amenities. Good sized King bed. Good buffet breakfast. All staff we met were friendly and helpful. "

"The room was spotlessly clean. A very comfortable bed & so quiet. The staff were very helpful & friendly, I would definitely recommend staying here, and a short walk to metro."

"Lovely hotel. Stunning breakfast. Lovely bear area. Party of 4, all would return. "

"It was fine "

"Warm welcome, clean rooms nice food and excellent staff. Great stay would definitely book again."

"Everything was perfect. Had a wonderful stay"

"Breakfast was delicious with plenty of options"

"For the price absolutely amazing. Me and wife had a concert at utiliia arena and needed somewhere to stay. The city steps may look rundown but for the price it was completely worth it. The room was clean for £40 the price for both of us we had no complaints. "

"Ideal location. Breakfast was great. We had 2 rooms but room was cold. The other was fine. Loved the pub and dinner"

"I was originally booked into a room in the building across the road - but on arrival, I was given an upgrade to a very nice double ensuite room in the main hotel. Some online reviews said it was noisy because there are a lot of bars nearby - but I didn't find it noisy at all. The staff are very kind and friendly. The romm was clean and comfortable. There is no lift - which may be a consideration for some. It has free parking behind the hotel - which, for me, was a big plus as parking around...