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"Another great experience, highly recommend this hotel "

"Very accomodating staff...very smiley waitress at breakfast. Room was very clean. "

"The whole experience was amazing, such a wonderful place.. executive suite was perfect"

"Room spotless shower great hotel staff amazing pool sauna jacuzzi great "

"Spotless room, friendly, helpful staff. I loved the thoughtful touch of the birthday wishes hand written on the mirror, the birthday sweet treats and card waiting for us in the room. Can't fault the location either!"

"Good breakfast, friendly staff."

"Room was spotless and one of our favourites, staff are so friendly and helpful. We love celebrating our wedding anniversary at the castle. We have been going for 8yrs now. "

"Friendly helpful staff"

"Pleasant surprise: clean, comfortable, convenient, quiet, and with kind staff. As others note, the design of the shower cabin is not the best, and water does spray throughout the bathroom. Towels also fall too easily from the hooks. And the non-smoking policy might need additional enforcement. "

"Every was perfect the only thing was finding the car park entrance as in the dark it was hard to spot and there is a dirt road just before the entrance so the sat nav tells u its that turning instead. The hotel should really put a sign at the entrance to make guests aware "

"Excellent stay. Room perfect. Great breakfast. Will definitely be back ."

"The room was cute"

"The rooms were nice and comfortable and clean the staff where very nice and the food was great "

"Great value for money for pure luxury feel, the staff service also measure up to this. Fantastic all around, can’t wait to go back"

"Very clean room and staff very friendly a great base for racecourse goers "

"All great "

"I enjoyed my stay at this property. It was clean, quiet and the staff were very friendly. I highly recommend you stay at this hotel. I plan to go back to Newcastle and stay there again. I’ll like to thank the staff for their amazing service and I wish them all the best going forward. "

"Great service. G"

"Excellent "

"Brilliant as always"