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"Amazing stay in a real castle! Staff were attentive, kind and knowledgeable. We had a lovely meal at night, and the breakfast was included and delicious. After breakfast there was a tour of the castle. We learned so much about the castle and the area. Highly recommended. "

"Good central location on Grey st. Reasonably price and polite staff. However needs updating . Beds not very comfortable and rooms quite dark. Book in advance to get good offers. "

"Rooms are excellent - large, high quality and clean. Staff were very welcoming and helpful too. Definitely recommend staying here if you’re visiting the area"

"Dunno"

"Lovely old hotel Bed a little smalll other than that it was very good "

"Stayed for 1 night, overall it was a positive experience. Room was a bit too warm even after we'd adjusted the temperature control. Went to breakfast around 0930, this must have been after their busy period as some of the food, drinks and cups etc needed replenishing so a wait for our choice was had. Throughout staff we're pleasant and helpful, hotel also in a great central location. Would return if staying in Newcastle. "

"Good location "

"Room was quiet and with all the basics one might expect . A nice feature was a pin-lockable safe under the bed. Centrally located with access to msny sights and shops etc. Staff were pleasant and helpful."

"Room was spotless and well stocked. It was spacious and the bed very large and comfortable. "

"Nice, clean friendly hotel x"

"We did not use the bar. Parking was easy at the nearby public car park."

"Lovely stay, worked well for a nearby wedding and could check in in the early hours."

"Excellent stay the hotel and staff were great "

"Rooms are ok "

"Breakfast awful "

"Room and hotel clean and nice check in staff. Disappointed with breakfast at the hotel. We went to breakfast a hour before the finish time and no pastries, not much variety of fruit, had to wait a long time for hot food items to be replenished and also just instant coffee no coffee machine to pick different types of coffee or hot chocolate. Also very noisy outside hotel at night. Had booked it as near daughters accommodation but very loud music from The Shack opposite outside football stadium....

"All the staff were very good, the room was very clean and tidy and the internet was fast and reliable"

"Fantastic stay at Crowne Plaza. Amazing staff and beautiful hotel in all regards."

"Roomwas small but clean"