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"This one is going to be a mixed bag of a review. The Good: Room was nice and clean, housekeeping kept everything nice and restocked our fridge. Francis took us anywhere we wanted to go on resort even set his own alarm to meet us on departure and help with bags. Luis, I’m sorry for the misunderstanding with the check in survey that was at Expedia not at you sir. Thank you for surprising my wife and I with the room being decorated while we were out and the dinner by the beach. Luis was on it...

"Pools are amazing, good food beautiful property"

"everything are ok"

"The overall amenities of the resort were great and above expectations."

"Everything was amazing. I would 100% recommend this resort to my friends & family !!"

"Our room wasn’t the best. We found human hair in the shower and all over the bath tub, the floors were dirty and there were stains on the bedding and the sofa. Of course we made the hotel aware but they didn’t change our room.. so that was extremely disappointing. However, the hotel itself was very nice. The staff were amazing and the amenities were good. I really enjoyed the spa… absolutely worth it. "

"Loved it! Best resort around!"

"Todo estuvo muy bien a excepción del servicio te tratan como que de mala manera más que nada eso fue como que el gran problema el trato por parte del personal les hablas y no te contestan o te ignoran si en el servicio falta muchísimo por mejorar nada que ver al nickelodeon de Cancún ahí el trato es excelente pero en el nickelodeon de punta cana deja mucho que desear ya que se puede considerar no pésimo pero si malo aparte hubo otro problema pésimo con expedia ya que se compró un paquete de cdmx...

"Yes"

"AC did not work the whole stay & no one came to fix after reporting it every day"

"room size were good. the food not a great variety service terrible had to get my own drinks coca cola/sprite tasted terrible cold food"

"The attention to details at this resorts is why why we keep going back"

"Todo estuvo maravilloso, el hotel, el personal, las instalaciones, la atención del personal fue estupenda. Lo único que tengo que decir a modo de sugerencia es que deben promover más su cultura y su música."

"Amazing place Wonderful people"

"The pool and the views of the ocean beautiful the bar amazing! - food though was very poor 1/10"

"AWESOME! "

"Very enjoyable"

"The Royal resort was amazing due to having the luxury of having no kids on your side, but also being able to visit the amenities on their side and the restaurants. The beach was beautiful. The restaurants were good. The only thing they need to do is finish it up renovating the rooms in this resort will be a 10 out of 10. Victor professional driver is 11/10"

"Everything was great except the food was mediocre at best! And alcoholic drinks were extremely watered down."

"Everything was amazing "