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"Hotel is in a great location. Hotel is very nice and our room had a nice view over St Katherine’s Dock so fairly quiet. Room was looking a bit tired but bed was comfortable, room was clean and everything worked. The only complaint I have is that service was a bit slow, reception, coffee shop and bar. Would definitely stay again though and generally pretty happy. "

"Lugar bonito pero descuidado, el personal recibe mucha gente entonces no te apoyan en nada, la TV no funcionaba "

"Very clean with ensuite bathroom, amazing location. "

"Basement room smelt musty or like moisture. Had to be changed rooms. Staff agreed it did smell. Moved to a new room. The room didn’t had any coffee cups. Also nowhere to put luggage, or anything really. The staff put towels on the bed and literally no where to put them other than the floor. Not well appointed. The staff were great though that’s the only saving grace. "

"Pool was freezing ruined my daughters birthday trip staff did not seem to care and stood around talking in the spa area after being told we could'nt use the pool as it was too busy but when we got through there were 2 people in it! No doubt because the pool was so cold. "

"Convenient location. Comfortable bed."

"A bit small but confortable"

"Perfect location for main attractions, close to St. James tube station. Rooms are definitely small and cozy."

"Not bad but the location is not ideal - was supposed to be offered an upgrade and it wasn’t even mentioned "

"Some area in the room were not cleaned (fridge door and cupboard door,draws"

"The staff were so friendly and welcoming definitely the highlight of the stay. "

"Wir konnten schon am Vormittag einchecken, das Zimmer war sehr gepflegt einschließlich Sanitärbereich. Das Frühstück ist hervorragend und das Personal stets freundlich und hilfsbereit. Beim nächsten Mal werde ich mich wieder für ein Riu Hotel entscheiden."

"Very friendly and accommodating staff at the front desk! Room was spotless and the full English breakfast was a wonderful way to start the day!"

"The lounge and breakfast room are very good."

"The hotel is clean and quiet, and just a few minutes walk to the tube. The kids eat free breakfast is an excellent feature for families."

"Staff were wonderful. Hotel in a great location for Royal Albert Hall. Concierge was very helpful. Room was great and large. Would come again. "

"Beautiful luxury hotel in the heart of Westminster, location was fantastic. This is a true luxury hotel and you can feel it as soon as you walk in the doors. The room was nice and spacious and beautiful."

"Wow! Hotel hyper techno! Vraiment bien situé. Les chambres sont petites mais possèdent toutes les commodités nécessaires. Je recommande!!"

"Everything was good no complaints "