Shopping Hotels in Granada Department from AED 171

"Air conditioning not working properly in one year I use this hotel air conditioning not good "

"The hotel was amazing, with clean rooms and friendly staff, and a great breakfast"

"Food was good, room clean and the air conditioning help on hot days. Overall good I liked it. "

"Very clean"

"This was by far our favorite place that we stayed on our trip to Nicaragua. The staff went above and beyond to help us receive items we left at a previous hotel and provided translations. The breakfast and laundry service were amazing. We have no complaints. Only good things to say about our stay. We will be staying here again."

"Definitely a great place to stay! Good amenities, great food, and very clean. The staff is professional and friendly. Great location. Very close to the most important areas of the city. Highly recommended!"

"A/C keep the room very confortable, Staff very kind, the room always cleans,( breakfast almost the same every day, chefs need to vary the menu) it will be appreciated, thank you so much "

"Parking was okay; my original reservation stated breakfast included, when reaching the Hotel, I was informed breakfast was $17 for me and $17 for my wife. I immediately requested to leave the Hotel."

"We faced some challenges for what could have been a lovely stay in this well-located hotel in the heart of Granada, just steps away from the main plaza. We booked the largest suite which is a loft, with two large king sized beds on two levels. We were a group of 3 adults, 2 of whom are over six feet tall. We wanted the additional space, and needed the larger beds of the loft room. At our check in, we were told the loft room was unfortunately unavailable due to an issue with the air conditioning, and were offered another room. We were told the loft air conditioning should be repaired within a day, maybe even later that day. We accepted the new room which had two double beds and working AC and took the hotel staff at their word that the original room would be repaired soon. The new room was smaller with two double beds. For three days, we were told again that the air conditioning was not repaired. On three different occasions we found repairmen in our room working on the air conditioning in the neighbouring loft room with no notification or information from the hotel staff that this would be happening. For the final two days of our stay we were able to stay in the loft room. I asked the staff if we would be refunded the difference in room rate as the loft room is more expensive and we only stayed in it for two days and the staff refused. Unfortunately, a sour taste was left in our mouths because of this. We paid for a room we did not stay in. At least the breakfast was nice."