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"Gymn and facilities excellent. Very friendly reception upon arrival and we asked for a quieter room and were provided with that. Left alone until we went out each day and room replenished and clean when back."

"I am extremely disappointed with the service provided. I booked a queen bed with a sea view through Expedia and paid an additional amount for this upgrade. However, upon arrival, I was allocated a room with a double bed instead. After noticing the discrepancy, I contacted Expedia, who confirmed that my booking was indeed for a queen bed. I then went to reception to have the issue resolved. Despite this confirmation, the front desk staff maintained that the bed type was only available upon...

"Lovely castle. With great views! Room nice however Bathroom in room was a cupboard which let the room down. Breakfast was nice however overpriced for a limited selection, would be nice to have eggs royale for example. Also staff were very mixed on what was and wasn’t gluten free… a vegetarian breakfast was served instead. Not worth £17.50. "

"Such a wonderful relaxing hotel Lots of chill out areas. All staff excellent, well mannered and helpful."

"Friendly reception staff, pool attendants and shop. Great location and accommodation. We stayed in the 12 berth and it was really spacious. Would go back again and would highly recommended."

"As always the staff at the OYO Newquay are the reason I regularly stay here. They are very professional and personable, diligently solving any issue a guest may have. HIGHLY RECOMMENDED!"

"Stayed for two nights over the bank-holiday weekend. Our room was fairly small, but had a great sea view, and we were lucky enough to have a private balcony. The room was basic, but clean and comfortable. The shower was good, and we weren't disturbed by other guests. Breakfast included a good range of both hot and cold options, although on the hotel was very busy on the weekend we stayed and I think they were struggling to keep up. The dining room was spacious and had great views. We were...

"Bit of a mix up with the bill when checking out but sorted quickly by the night manager. Restaurant service was slow especially if busy, staff were great . Spa was good. Would definitely stay again"

"Lovely hotel, beautiful views and comfy rooms. Breakfast was nice but a shame you pay extra for anything outside the continental. Would need aircon if it got any hotter than when we were there. Would definitely stay again."

"Clean room, fantastic staff. Secure parking. Great value "

"Beautiful location, great breakfast and comfortable bed. "

"Perfect stay . Staff lovely ,location and restaurant/bar perfect ."

"Rooms are of a ver good standard and location is fantastic "

"Lovely stay. Great hotel and location. Room was fantastic as were the staff. Randomly they don’t sell crisps or peanuts at the bar - which I thought was odd. Still a 5 star stay though."

"Property well kept. Bedroom all good with a mini bar with soft drinks included. Breakfast and dinner good. Only grip was the bar, presentation of drinks poor, and staff need more training. More staff training required."

"The location and the staff"

"Staff in the restaurant/spa bar/spa were really helpful and pleasant. The indoor pool was great. Sadly we didn't get to use the outdoor pool as it rained but it did look very nice. View from our room was lovely too. We booked breakfast on one day but found it too much after dinner the previous night. We ate at taste of Cornwall one night. The food was very good but the room was very dark and the music stopped a couple of times and nobody around to turn it back on, so lacked a nice ambience."

"Very good thank you"

"When anyone walk the floor was noisy not in the room only but in the hallway"