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"Large room clean and tidy plenty of tea and coffee room was nice and warm as we went in mid January, awesome view of the sea and coastline.Good menu in restaurant and a cafe. Village was 10 min walk away plenty of shops, great pub King Arthur arms, good food for a change from hotel."

"Overall great stay will be back"

"The staff took time to listen being polite with their answers."

"Everything great, even down to real Xmas tree with lights added, really made our break special. Lovely, clean & comfortable lodge, overlooking lake. Perfect. Great check-in, super helpful staff in reception. Amenities on park very good. Overall, a great stay here."

"Room was very tidy, well equipped. Bathroom was nice decorated. Staff were very friendly and helpful. We will be back again."

"The staff were fantastic, the food great, the hotel is situated in a fantastic area. We had a brilliant weekend. Could not find any fault. Please share this with the manager and staff at the hotel."

"Clean,spacious room with an amazing view of the harbour and estuary.Friendly and efficient service at the reception and the two requests made were dealt with as requested. Only had breakfast in the hotel and that was of good quality although a bit disappointed that there was not a more plentiful supply of fruit-just a small portion which you could only have if you did not choose another option such as granola. Other than that,really enjoyed our stay."

"We were apprehensive after reading previous reviews, however we were positively surprised. Our family room was large and spacious and the beds very comfortable. The deco is dated but everything was clean, the staff lovely and what a view!! If you want luxury, 5* accommodation, this isn't for you. If you want a comfortable, friendly hotel to stay in while having easy access to the town centre of St Ives, this is it."

"The room was excellent, what a great location with fantastic views, the staff were very helpful and friendly and the food was amazing and a great choice, fantastic english breakfast too, will deffinately stay again."

"Amazing staff amaizng room "

"the room was exceptional, clean and well presented, everything in the room we needed, all staff were excellent, welcoming and friendly, nothing was too much trouble. "

"This hotel always goes the extra mile "

"The room was spotless and really comfortable, staff were friendly and helpful "

"We ended up here by accident after being double booked at another (unrelated) hotel. We were made to feel so welcome and looked after that we quickly forgot about the ordeal from the night before ! The room was gorgeous with stunning views. The hotel and spa were clean, staff were friendly, the food was excellent. We are so glad we stumbled upon this hidden gem and can’t wait to return! "

"Très belle chambre vue océan avec plage à proximité. Chambre grande propre tout confort. Bonne literie. Petit déjeuner continental bon. Personnel efficient et sympathique"

"Everything was perfect, spa facilities were lovely and relaxing and spotlessly clean. As was our apartment, the fresh milk in the fridge was a nice touch. Food was excelent both in the evening and breakfast. We think it must be a wonderful place to work as all the staff from reception to cleaners were all very happy, chatty and helpful. We have booked for our next trip already 😊"

"Everything was amazing staff friendly, atmosphere was phenomenal. Ee did two toyrs abd Elliot was great, shame we didnt meet a ghost. The only small thing was, the coffee could have been hotter at breakfast"

"Amazing stay to celebrate landmark birthday. Staff lovely and helpful. Food outstanding and spa relaxing. Cant fault this place!"

"Beautiful hotel with very friendly staff. "

"The room was really clean, and staff were friendly and helpful. The pools were lovely and warm and food was delicious. Would definitely come back again. "