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"We booked the room, due to holding an event in the rum warehouse. It was exceptional from the staff to the amazing communication nothing was at fault. The breakfast is hot and fresh with lots on offer. Thank you to Chloe, Daisy, Sas and the rest of the team your customer service is amazing. Not forgetting the rest of the staff groups. Sadly we didn’t get to sample the spa but guests who we bumped into said how gorgeous it was. Hopefully see you all soon. Natalie & Andrew Smith"

"Staff were friendly and helpful, Spa and Pool were excellent and provided a comfortable environment to relax and refresh. A great location for a short relaxing break!"

"Tuvimos una muy buena experiencia en este hotel. El hotel tiene mucho caracter y esta ubicado en una muy buena zona. A unas pocas cuadras tienes acceso al Liverpool One, restaurantes y pubs. Es totalmente accesible a pie. Considerando que esta en una zona muy buena, también nos sorprendió que el hotel es muy tranquilo y no había ruido, lo cuál te permite dormir bien. El cuarto tenía más de lo que esperabamos, por que tenía un espacio con microondas, frigobar, vajilla y hasta una tarja para poder...

"Amazing hotel, staff polite and attentive - nothing was too much trouble. Breakfast was fantastic and building itself is lovely, a great stay."

"Great value and good location to get to Hill Dickenson stadium. A bit of light coming through the curtains and around the door interfered with sleep. I would advise door closers to avoid the unintended slamming."

"Rooms were nice and were clean. Only negatives were 1) there's not really a desk in the room . Only a round stool with no back on it so difficult if you're using the hotel for business. 2) There were no vegan main meals on the menu which is disappointing."

"The tv in the room didn’t work I called reception they said someone was on the way up to the room - they never came Peacock out side the room all night and morning squawking and people running up and down the corridors all night "

"Excellent stay"

"Bathrooms really nice and new, bedrooms could do with a lick of paint and more plugs, especially on dressing table. Hallway carpets smell a bit musty."

"Very pleasant and welcoming staff. Lovely breakfast. Great choice. Very good location"

"Room was nice and clean. Staff very good at reception."

"Really nice hotel! Feels more like a proper Hilton than a Garden Inn."

"Booked because of the history of the Beatles when we were coming to Liverpool to see Paul Simon. Great decision, relaxing in the bar to great music, (not all Beatles) with very friendly staff, clean room and a great night sleep followed by welcoming breakfast. One small point is when returning to hotel after the gig all bars were shut, staff accommodated us in bringing drinks to reception for us and a few others, but the amount of people who came back, tried the bar and went straight to their...

"Continental breakfast - the bread wa"

"Pleasant stay"

"Rooms where clean and staff was very friendly with a great location. A little difficult to reach staff before check-in time (11am), but this doesn't take away from the overall experience significantly in my opinion."

"Excellent hotel. Comfortable rooms and good gym. "

"La señora de la limpieza solo como que según ella tendió la cama y muy mal tendida no nos dejó toallas nuevas no barrió no limpió"

"The hotel was very good. I would recommend it for anyone looking to visit Chester as it was a 10 minute drive away."