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"A little old school and the breakfast buffet was not well stocked. But our dinner was delicious and staff was excellent."

"Generally the hotel was in need of refurbishment.e.g. chipped paint, stained ceilings, a broken lock on our en suite door. Small but noticeable things."

"For a 5 star hotel breakfast was not on point. It was a hot plate option. Dog friendly hotel but that does not mean dogs should be on seats. This was like a 5 star butlins. This hotel lives on a name. "

"We stayed one night in Oban in our way from Inverness to Glasgow. A bit of a detour, but worth it. We booked last minute. The hotel has a superb view of the bay. Unfortunately we timed it with a large group of tourists staying there, and this seemed to have overwhelmed the staff a bit. We couldn't park in the hotel, and parked in the street overnight. That was ok. The staff accommodated that we could have breakfast earlier than the booked time. It was ok for one night stop, but maybe not more....

"Excellent stay - really enjoyed. Lovely atmosphere, clean and well run. Very comfortable beds! Would use again."

"Room was comfortable even though I had the compact room. Totally adequate. .Toilet rim was a little dirty but likely a small miss by cleaning staff. Small shower stall but great shower! Very convenient location. Had parking which is a great feature given its very central location. Great bar too. Would stay again."

"Comfy bed. Very expensive menu. Nice pool. Hot tub could be warmer when charging £15 PP PH overall lovely though"

"The location of the property is glorious, spectacular views and if you do not wish to eat in the restaurant there are several others about a one mile walk away in Balloch or a short drive. Although our room was small, it was well decorated and had everything we needed. The only downside was having a room which overlooked the roadside. It was extremely noisy with guests and staff leaving/entering the building at all times of the night/early morning and the noise from the A82 from early hours was...

"Superb location, great food, and attentive and lovely staff."

"Great location to the ferry - very dog friendly - staff very helpful - spa facilities excellent - food good - could provide a separate table from restaurant for those with dogs - eating breakfast and evening meal sitting on a sofa not very comfortable. We stayed at Kingsmill Hotel Inverness and they provided a table away from restaurant and bar - so much more comfortable eating at a table rather than being crunched up on a low sofa or chairs."

"Staff did the best they could and were extremely friendly but the overall stay was a big let down. We quite understood that our room would not be ready before the specified time but, as the website had mentioned a snack bar/deli we thought we'd spend some time there. Unfortunately it had closed some time ago. Although there was comfortable seating in the reception area it was freezing. We subsequently discovered that the hotel is only heated for an hour or two in the morning and again in the...

"Lovely place, great breakfast, amazing for kids! And the food - the chef was a stand-out, chatting to us about what we wanted and he definitely delivered. Would 100% stay again."

"Nice location, great views, made to order breakfast was well done. We did not have time to enjoy the spa but it seemed lovely."

"The rooms were clean and tidy and the restaurant offered a varied menu for evening meal . The breakfast was tasty and a good choice of menus. Staff were friendly in all areas of the hotel ."

"Phenomenal place, everyone's Scottish dream, cozy, elegant, with spectacular views and such a memorable sunset. The room was comfortable and quiet with everything we needed and the breakfast was scrumptious. I can't wait to come back!"

"Suited my needs for this trip, easy check in, nice and clean, comfy beds."

"Pristine bedding, room felt clean, staff were lovely, very good breakfast menu,. Glass terrace overlooking the bay was spectacular, wished we knew the tables there were bookable. "

"My wife and I had a decent stay at the Royal Marine, though it was a bit of a mixed bag. The building looks magnificent, and although a little tired, has fantastic potential with some TLC. Our room was spotless, and we enjoyed paying extra for the sea view; watching the ferry terminal activity was actually quite relaxing. However, the hotel is feeling a little run-down and in need of some modernising. We also found the breakfast disappointing, which let the experience down. Whilst we enjoyed...

"Beautiful property with a delicious restaurant. Great water pressure. Everything was clean. Staff was very helpful and friendly."

"Nice breakfast on offer, offering a cooked breakfast on request a good idea. The staff were very pleasant and helpful"