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"Clean Room"

"This resort was very calm and relaxing. Exactly what I wanted. The staff was very pleasant and attentive. The breakfast bar was great. Huge shout out to Alexis, Ana, Florinda, and Javier. They greeted me every morning at breakfast and were so welcoming and attentive. Thank you! I also enjoyed how they honored the Expedia VIP status. There was a bottle of champagne in my room upon arrival with a hand-written letter. I also received a $90 credit at the gift shop. I enjoyed the activities.. Especially the spa. Cons: - My sheets were not clean when I checked in but staff immediately changed them. - Room service order was wrong twice. - The restaurants that require reservations were mediocre. - the shuttle is $30. I get car sick and concierge recommended I do a private “taxi” for $135. It is NOT a private “taxi.” It’s the shuttle bus by yourself. I would never have spent the money if they didn’t deceive me with that recommendation. Please don’t make that mistake. Just do the shuttle bus for $30. Overall, I had an amazing time. The resort is well-maintained and the staff really tries to go above and beyond. I would stay here again, I just wouldn’t get a private “taxi” again. "

"not what we expected. very noisy and crowded"

"Very nice hotel and beautiful rooms. Staff was absolutely wonderful. Be prepared to spend on the drinks and food though."

"Worth every penny! The staff was excellent and the views were amazing. The food, drinks, spa and pool - outstanding."

"Remodeled room was very nice. "

"clean room"

"The staff were all very friendly and helpful. The property is in need of updating. The pool tiles were dirty in some areas and pool edges were cracked. The mirrors in the bathroom needs replacing and the shelf in the bathroom was slanting. The phone in our room did not work and we had to report that. The food was all very good."

"The shuttle was smooth arriving and returning. Staff at resort was amazing. Food was great. Such good restaurant and adults only a plus. Only complaint I wish they had a night life for adults. Not the other resorts with so many sprinbreakers. I love the 9pm shows but i would have liked a more detailed after party in the resort. That is the only thing the lack and the pina colada mixture is disappointing. But everything else was great."