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"Breakfast gorgeous. Hotel was amazing. And the staff were incredible. My partner had an accident, tripped of her own accord. All the staff on that night were just amazing. I was in bits when the ambulances arrived and the staff really really looked after me. I can't thank them enough. My partner remains in a coma but is going to recover. The staff at the thistle hotel were trained in first aid and saved her life. Thistle hotels will be top of my list."

"The hotel let itself by not having a high chair for our 6 month old baby at breakfast. Breakfast was quite quiet yet they didn’t have more than 2x high chairs in the whole hotel. It meant we had to hold our baby while trying to eat breakfast. Shame, as we were looking forward to a nice breakfast where we could relax. "

"So convenient for T5, but can’t believe that the room had no USB charging sockets, and very few plug sockets (with none by the bed)"

"Great for travelling. Staff was very informative. "

"Nice place to stay very close to the airport"

"Overnight stay before an early morning flight. Room very comfortable and location for check in at T2 in the morning was literally 4-5 minutes to check in desk. PERFECT Location! I know London and airport prices are steep but please when you charge 12.5% service for food, have the decency to remove the line for a tip as well. If I have a similar flight again i would ABSOLUTELY stay here!!"

"Not much to say, sorry. We arrived late after 2 flights and all we wanted to do was sleep. Reception was great and they dealt with us very quickly."

"Friendly and helpful staff..clean facilities..easy access to Heathrow"

"Great hotel , staff and bar/restaurant "