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"Breakfast gorgeous. Hotel was amazing. And the staff were incredible. My partner had an accident, tripped of her own accord. All the staff on that night were just amazing. I was in bits when the ambulances arrived and the staff really really looked after me. I can't thank them enough. My partner remains in a coma but is going to recover. The staff at the thistle hotel were trained in first aid and saved her life. Thistle hotels will be top of my list."

"All facilities were excellent. "

"So convenient for T5, but can’t believe that the room had no USB charging sockets, and very few plug sockets (with none by the bed)"

"Lovely relaxing hotel. Nice grounds and surroundings and lovely staff. The pool and gym were a nice addition. The breakfast was a little disappointing and overpriced at £60 for a family of four, we assumed it was included in our stay as there was no option to add breakfast at the time of booking. "

"Well this hotel falls far short of expectations. It is in a prime location opposite Windsor Castle. The reception area is tucked around the side on entry and not inviting. We had several problems with our room. Things not working and poor housekeeping. The over mirror lights not working were reported yesterday and still not working. The lift is not working either. Carpets are worn in several places despite not being open that long. Our room 218 is large and has a prime view to the castle. Overall this does not meet our expectations or offering value for money. The other chain hotels offer better facilities at a much lower cost. The owners need to review the management of this hotel to put this right"

"This is my second time staying here and has always been very good. It was still good, but I was disturbed alot by the neighbour next door talking incredibly loudly on his phone. Also, I would have liked to not receive an email the day before I am due to check out, asking me to check out online. I think it takes away from your experience of being away if it feels like the hotel is rushing you to check out. "

"Nice hotel great breakfast. "

"Staff were ok. WiFi was appalling. Kept dropping. Had to move rooms as was away for work. And still kept dropping out "

"It's a good hotel, rooms after average but very affordable which is great! I had a problem with the shower drain and i had to change rooms (not a disaster), and their air conditioning units are too old (remotes put off battery too). Overall it's a good hotel with very friendly and helpful staff, good parking lot and very quiet. Breakfast is continental (average) that is worth the price, children eat free!"