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"Rooms are a bit run down, location is great for being so close to Cardiff bay. Staff are lovely and friendly and the bar is cosy. Breakfast was decent."

"Cant fault the property at all just except for the beds was not very comfortable,but everything else was amazing."

"Really handy location for the city centre, but if you have a car they want an extra £25/night!"

"Good for a reasonably priced stay if you go midweek. Bathroom in my room was a bit odd, had a massive jacuzzi bath with a rainfall shower head over it, no shower curtain or screen.The shower head needed a thorough clean so who knows what state the jacuzzi jets would’ve been in. Seems a very odd choice for a hotel bathroom in a “4*” hotel. Felt a bit seedy motel like. Looking a bit worse for wear in places in what is a magnificent older building with some great features. There was an issue with the hot water for a few hours in the morning but was rectified in time to be able to get a hot shower, thankfully. Wouldn’t rush to return here, not terrible but distinctly average. "

"Super friendly and helpful"

"I had an awrful experience and for some reason ive got a chsrge of 100 pounds "

"Room was tidy and clean albeit looking a bit tired. Staff were very friendly and helpful. Breakfast was lovely worth the extra cost with plenty on offer."

"The location of the hotel was very nice and the staff were very helpful and friendly. However, the heating system was not functioning in the room whilst cold air was blowing always with a continuous noise even when it was off. Finding a parking spot was a pain, as there wasn’t enough parking spaces there, adding that it was too expensive per night!"

"Basic, but get what you pay for. Lovely staff, really helpful. Breakfast is ok. Aircon broke in first room, moved into another and it worked but incredibly noisy so couldn’t use it. Windows don’t open. "