Find Hotel with a Concierge in Upstate New York, NY

"Entrance is grand and beautiful. Great space to take pictures but as we expected the bedrooms were very outdated. Reserved 2 bedrooms. One of the rooms shower was clogged ahich caused water to seep through to the other side of the wall which was rhe bedroom. We had bags on the floor against the wall and didnt realize this until I picked up the duffle bag and saw the entire carpet wet. We arrived around 10pm from a 10hr drive too tired to deal with room switches. On top of that not enough towels in the rooms. Luckily one of the guests brought their own towel but in the second room when we called the front desk they said someone would have to go get the towels at the front desk noone available to deliver them. Front desk wasnt the friendliest during checkin. This was a one night stay. Will not be staying here again."

"Good"

"Breakfast was straight up the worst hotel breakfast I've ever had. Sausage, pancakes, eggs all tasteless and soggy cheap frozen junk, no bananas, no muffins, no bagels, no cold drinks (the machine wasn't working), no flavored yoghurt, just 'plain' like you'd cook with. Genuinely insulting to even offer such fare when it's over $125 a night and the parking is paid too, and the interior is clean and functional but was clearly assembled cheaply and hastily. All the signs of a cheap hotel, but I didn't feel I was paying for cheap."

"Staff were so friendly, from the front staff to the cleaning staff"

"Everything was wonderful- and the lake view balcony was beautiful."

"Phenomenal staff at every level. Beautiful room, extremely clean. Great view of the Lake. Fantastic restaurant and lounge. Plenty of activities on site."