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"Clean nice room, great service, very good shabu-shabu. A good two nights stay with yung kids who were happy playing in a hot spring water park in a cold winter. Easy use with Hakone Freepass to enjoy a full Hakone loop trip."

"Room was clean, staff were friendly and helpful. Good view of Mt Fuji and delicious breakfasts in the morning. "

"The room was fantastic! If you want to sleep well, sleep on these beds. The food is really good. Make reservations for dinner and activities. Get a room with a view! "

"Very close to the lake and had underground parking. "

"The view of Mt Fuji was the best thing about this stay"

"This was an amazing experience with spectacular views and impeccable service. Spotless, spacious rooms. Wish we had stayed more than one night. Having our own private onsen was awesome! You won't regret staying here no matter your age or number of people!"

"Yes"

"We're so glad we stayed here for our first Roykan experience. We booked a villa and had an indoor + outdoor private onsen to use when we needed. The staff were amazing, check in wad a breeze and all our meals were excellent. "

"Onsen was cool, Japanese style room is very spacious, and staff are very helpful"