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HOTEL MYSTAYS Fuji Onsen Resort

4.0 star property
Travelers can soak in natural hot springs at this peaceful resort near Arakurayama Sengen Park, where mountain beauty meets relaxation

Choose dates to view prices

HOTEL MYSTAYS Fuji Onsen Resort, near Arakurayama Sengen Park, offers indoor/outdoor mineral hot springs, laundry facilities, and free WiFi. Enjoy a buffet breakfast at the on-site restaurant with attentive staff enhancing the experience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 483
AED 538 total
28 Apr - 29 Apr

Room options

Available filters for rooms
Showing 41 of 41 rooms

View all photos for Comfort Twin Room (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Comfort Twin Room (Eco Plan - No Cleaning Service)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room, Mt. Fuji View, Upper Floor (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Comfort Twin Room, Mt. Fuji View, Upper Floor (Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Quadruple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 29 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Family Triple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

View from room

Family Triple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 26 sq m
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds

View all photos for Standard Double Room (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Standard Double Room (Eco Plan - No Cleaning Service)

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 16 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Twin Room (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Standard Twin Room (Eco Plan - No Cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Ground Floor (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Standard Twin Room, Ground Floor (Eco Plan - No Cleaning Service)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Bedrooms, Accessible, Non Smoking, Eco Plan - No Cleaning Service

In-room safe, free WiFi, bed sheets

Twin Room, 2 Bedrooms, Accessible, Non Smoking, Eco Plan - No Cleaning Service

  • 28 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room 1F

In-room safe, free WiFi, bed sheets

Standard Twin Room 1F

  • Sleeps 2

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2

View all photos for Standard Double Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Mt.Fuji View, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Mt.Fuji View, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Mountain view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Mt.Fuji View Upper Floor (5F~7F), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Mt.Fuji View Upper Floor (5F~7F), Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(23 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking, Ground Floor

In-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking, Ground Floor

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Mt.Fuji View, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Mt.Fuji View, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Mountain view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Mt.Fuji View Upper Floor (5F~7F), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Mt.Fuji View Upper Floor (5F~7F), Non Smoking

  • Mountain view
  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Comfort Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room, Mt. Fuji View, Upper Floor, Non Smoking

In-room safe, free WiFi, bed sheets

Comfort Twin Room, Mt. Fuji View, Upper Floor, Non Smoking

  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Bedrooms, Non Smoking

In-room safe, free WiFi, bed sheets

Twin Room, 2 Bedrooms, Non Smoking

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Triple Room, Mt.Fuji View, Non Smoking

View from room

Family Triple Room, Mt.Fuji View, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds

View all photos for Family Triple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

In-room safe, free WiFi, bed sheets

Family Triple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds

View all photos for Family Quadruple Room, Mt.Fuji View, Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Room, Mt.Fuji View, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Family Quadruple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Standard Double Mt.Fuji View Upper Floor (5F~7F)(Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Mt.Fuji View Upper Floor (5F~7F)(Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Mt.Fuji View Upper Floor (5F~7F)(Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Mt.Fuji View Upper Floor (5F~7F)(Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 18 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Family Triple Mt.Fuji View Upper Floor (5F-6F)(Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Family Triple Mt.Fuji View Upper Floor (5F-6F)(Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 26 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Family Quadruple Mt.Fuji View Upper Floor (5F-6F)(Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Mt.Fuji View Upper Floor (5F-6F)(Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Accessible Twin Room

In-room safe, free WiFi, bed sheets

Accessible Twin Room

  • Sleeps 2

View all photos for Family Quadruple Room with Mt.Fuji View

In-room safe, free WiFi, bed sheets

Family Quadruple Room with Mt.Fuji View

  • Sleeps 4

View all photos for Comfort Twin Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Comfort Twin Mt.Fuji View Upper Floor

  • Sleeps 2

View all photos for Comfort Twin Room

In-room safe, free WiFi, bed sheets

Comfort Twin Room

  • Sleeps 2

View all photos for Standard Twin Room With Mt.Fuji View

In-room safe, free WiFi, bed sheets

Standard Twin Room With Mt.Fuji View

  • Sleeps 2

View all photos for Standard Double Room with Mt.Fuji View

In-room safe, free WiFi, bed sheets

Standard Double Room with Mt.Fuji View

  • Sleeps 2

View all photos for Standard Double Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Standard Double Mt.Fuji View Upper Floor

  • Sleeps 2

View all photos for Standard Twin Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Standard Twin Mt.Fuji View Upper Floor

  • Sleeps 2

View all photos for Family Triple Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Family Triple Mt.Fuji View Upper Floor

  • Sleeps 3

View all photos for Family Fourth Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Family Fourth Mt.Fuji View Upper Floor

  • Sleeps 4

View all photos for Standard Twin

In-room safe, free WiFi, bed sheets

Standard Twin

  • Sleeps 2

About the neighborhood

Located in Fujiyoshida, HOTEL MYSTAYS Fuji Onsen Resort is near a train station and on a lake. The area's natural beauty can be seen at Arakurayama Sengen Park and Lake Kawaguchi, while Kawaguchiko Music Forest Museum and Oshino Hakkai are cultural highlights. Don't miss out on a visit to Fuji-Q Highland. Visit our Fujiyoshida travel guide
Map
Arakura 2654, Fujiyoshida, Yamanashi, 403-0011

What's nearby

  • Fuji-Hakone-Izu National Park
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 km
  • Fuji-Q Highland
    Fuji-Q Highland
    5 min walk - 0.4 km
  • Colorful Autumn Season and Mountain Fuji with morning fog and red leaves at lake Kawaguchiko is one of the best places in Japan, Shutterstock ID 760754539, SF SSA Case with Manager Approval: Case 0715
    Fujiyama Onsen
    14 min walk - 1.2 km
  • Mt. Fuji Panoramic Ropeway
    Mt. Fuji Panoramic Ropeway
    2 min drive - 2.4 km
  • PCET3E Snow-capped Mount Fuji (Fujisan, ???) and Chureito Pagoda (???) during the fall season at Arakura Yama Sengen-koen Park, Fujiyoshida, Chubu Region, Ja
    Arakurayama Sengen Park
    3 min drive - 2.3 km

Getting around

  • Kawaguchiko station
    19 min walk
  • Haneda Airport (HND)
    138 min drive

Restaurants

  • Starbucks
    11 min walk
  • 中華蕎麦 とみ田監修 つけ麺
    11 min walk
  • モスバーガー
    9 min walk
  • フジヤマテラス(FUJIYAMA TERACE)
    14 min walk
  • バーミヤン
    5 min walk

About this property

HOTEL MYSTAYS Fuji Onsen Resort

Upscale hotel near Fuji-Q Highland
Located close to Arakurayama Sengen Park and Kawaguchiko Music Forest Museum, HOTEL MYSTAYS Fuji Onsen Resort provides an indoor mineral hot spring (onsen), laundry facilities, and a restaurant. For some rest and relaxation, visit the 2 indoor/outdoor hot springs. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), hot springs on site, and an electric car charging station
  • A vending machine, a 24-hour front desk, and an elevator
  • Guest reviews give top marks for the helpful staff and location
Room features
All 159 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • 43-inch flat-screen TVs with digital channels
  • Refrigerators, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,470 for adults and JPY 1,235 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 6,170

Restaurants on site

  • シェフズレシピ

Things to do

  • 2 indoor/outdoor hot springs
  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Outdoors

  • In the mountains
  • On a lake

Full-service spa

  • 2 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 108 ºF
  • Indoor hot spring
  • Outdoor hot spring
  • Public bath open from 5:00 AM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests with food allergies should contact this property in advance.
This property's restaurant is open for dinner from 6-9 PM (last order at 8:30 PM).​
This property’s breakfast service is available only by reservation and must be requested in advance of arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2470 for adults and JPY 1235 for children
  • Hosted evening meal: JPY 6170

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The public bath is open from 5-10 AM and 3-11 PM daily.

We should mention

Hot springs access available from 3:00 PM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are welcome to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel MYSTAYS Fuji
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
Fujiyoshida HOTEL MYSTAYS Fuji Onsen Resort Hotel
Hotel HOTEL MYSTAYS Fuji Onsen Resort
Hotel MYSTAYS Fuji
Hotel MYSTAYS Fujiyama
Mystays Fuji Onsen Fujiyoshida
Mystays Fuji Onsen Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel Fujiyoshida

Frequently asked questions

Is HOTEL MYSTAYS Fuji Onsen Resort pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at HOTEL MYSTAYS Fuji Onsen Resort?

As of 2 April 2026, prices found for a 1-night stay for 2 adults at HOTEL MYSTAYS Fuji Onsen Resort on 28 April 2026 start from AED 483, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at HOTEL MYSTAYS Fuji Onsen Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at HOTEL MYSTAYS Fuji Onsen Resort?

Check-out is at 11 AM.

Where is HOTEL MYSTAYS Fuji Onsen Resort located?

Situated on a lake, this spa hotel is 0.2 mi (0.4 km) from Fuji-Q Highland and within 3 mi (5 km) of Arakurayama Sengen Park and Lake Kawaguchi. Kawaguchiko Music Forest Museum and Lake Saiko are also within 6 mi (10 km). Kawaguchiko station is 19 minutes by foot and Fujisan station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

HOTEL MYSTAYS Fuji Onsen Resort Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 716 out of 1215 reviews
Rating 8 - Good. 314 out of 1215 reviews
Rating 6 - Okay. 128 out of 1215 reviews
Rating 4 - Poor. 37 out of 1215 reviews
Rating 2 - Terrible. 20 out of 1215 reviews

Reviews

Verified

10/10 Excellent

Anson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly. Hotel amenities are up to date.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Rosa

Liked: Cleanliness
Clean rooms, great location next to a station.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Syed

Liked: Cleanliness, amenities, property conditions & facilities
Clean room with exceptional view. Enjoyed my stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ju

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel with onsen overlooking Mt Fuji
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Houda

Liked: Cleanliness, amenities, property conditions & facilities
The view from onsen was amazing
Stayed 1 night in Jan 2026
Verified

8/10 Good

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and facilities large sized room for Japan, excellent breakfast.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Nathan

Liked: Cleanliness, property conditions & facilities
Very busy, but great hotel and the onsen was spectacular with Fuji views in the morning.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Chan Fai

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good amenities and friendly staff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

KENJI

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great location and facilities. I highly recommend staying at this hotel.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

tara

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean! The food, breakfast and dinner was extraordinarily delicious. And the onsen was extremely relaxing! They also offer spa services, a masseuse that will come directly to your room! And the staff was very helpful and knowledgeable. What a great relaxing time!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and wonderful facilities.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kheng Leng

Liked: Cleanliness, staff & service, amenities
View of Mt Fuji, provides comfortable in room wear, very powerful dryer, free coffee in the morning!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, staff was helpful, and plenty of amenities were offered.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jasleen

Liked: Cleanliness, amenities, property conditions & facilities
Great sized room. Onsen was great.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jessisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. We didn’t book a Mt. Fuji view, but we still really enjoyed the view from our room. The hotel was clean, comfortable, and made our visit very pleasant. Thank you for the great stay!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lily

Liked: Cleanliness, amenities, property conditions & facilities
Very good location, it’s right in front of a bus stop that takes you to the main spots and a 6 min walk from the train station. Hotel was very clean and the Onsen was lovely, very calming. You don’t need to cover your tattoos, so this is a great spot if do have them!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and cozy. Staff was lovely. She made recommendations on the restaurants and even called the restaurants to make recommendations. The hotel and the most amazing onsen with Mt Fuji view. Definitely check it out!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay!!! Very clean and comfortable. Great breakfast buffet. Easy walk to the convenience store/a couple of restaurants/public transportation.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel room, with an amazing view of Mt Fuji. The staff is also very friendly, the room very comfortable and the breakfast buffet was a great choice with many different dishes and local food. Highly recommend!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and a great view of Mt. Fuji. The staff were very nice and spoke some English. The onsen was very nice and clean.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

ChinTing

Liked: Cleanliness, staff & service, amenities
The food is wonderful! As a chain hotel , i wasn't expected the stay, but turns out both dinner and breakfast was above expectation and outperformed other traditional ryokan in my opinion.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel in a decent location.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Chun Leung

Liked: Cleanliness, staff & service
Nice view with Mt. Fuji in the hotel room. However, hot spring is not hot enough. Breakfast was nice with great variety of choices. Staff can speak good English.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Alexandru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are on the small side, but that's expected in Japan. Breakfast was very crowded at all times, but good food. I was "invited" out at 10:00, which I did not expect. Great location if you have your own car, else there's quite a drive to everything else. The view from the Fuji rooms is incredible.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Klaudia

Liked: Cleanliness, property conditions & facilities
Very clean hotel, beautiful views from room. Rooms are spacious, very clean and supplied with nice pajamas. Great onsen with an outdoor area too. Coin laundry on site. Very friendly, helpful staff. I highly recommend staying at this hotel.
Stayed 3 nights in Nov 2025