Find Resorts & Hotels with Spas in Thousand Islands

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"I am not sure what to say. March break here in Ontario and I like to take my grandchildren for an overnight at a hotel and a swim, just some downtime with them. So disappointed. The pool was so cold. We were only in it for about 10 minutes and then the two of them had to go in the shower for 15 to warm up. When I complained at the desk, they told me that the heater was broken. Don’t believe it for a second. Everything was cold. The heat coming out of the radiators cold, the stone surrounding the pool, freezing cold. They didn’t have the heat on because they weren’t busy. Didn’t take much to figure that one out. They put the heat on for the pool Thursday night and it was a little better Friday morning, but that’s because they were fully booked because of a hockey tournament. Cannot recommend and would never stay again. The breakfast is a joke. As a retired travel agent of 35 years probably one of the least liked hotels I’ve ever stayed in."

"Very friendly staff. "

"It was Sunday so no inside restaurant open. Room was clean"

"Friendly/cleab"

"We really enjoyed our stay. Gwenyth was great at checking. Lots of fresh towels at the pool. Beds were comfortable. The only issue was the tv. We couldn’t get a couple of the family channels to load. "

"We did have a good time and the staff were really nice. We were really disappointed because one of the reason we stayed here was for the pool and both nights we stayed the pool was closed by 6pm even though it was supposed to be open until 10pm. There also wasn’t any wifi and limited service due to switching providers."