Search Resorts in San Juan Capistrano

"I do not recommend this hotel. I don’t understand how it has any stars above 2. If I could rate a negative zero I would. Please take your money elsewhere. The staff is not friendly and do not give any resolutions to concerns. I never leave reviews but I’m leaving one for those those who don’t want to have their money wasted and vacations ruined. Front desk does not provide accurate check in times or even help with room issues, AC does not work and seems like it doesn’t work for many rooms based on reviews on google, phone did not work, walls are bubbling, peeling and weirdly stained, bathtub is peeling and cracking in many areas, there were hairs stuck on ceiling of shower, floors were dirty, sheets were highly disgusting and had yellow stains with seems like burn marks, spring beds were extremely uncomfortable which caused my sciatic nerve to act up, pillows were terrible, curtains were gross and the balconies were in terrible shape. The whole room was in terrible shape. The lobby is nice but maybe they should focus on actually renovating the rooms or tear the place down. I don’t believe covering the walls and such with cheap paint is renovating at all. We will never stay here again and will be cautious on where we stay. Even with the ratings this hotel has and shown I need to really read the reviews. "

"The last two years I stay over 20 nights on this placewith my family this time the new employee his name EM-A TREAT ME LIKE A DOG Al, can I say to Embassy Suites thank you very much. You treated me like this and this because I’m a handicap"

"Clean room, nice pools, felt High end luxurious "

"The stay was excellent"

"The rooms are very outdated. I was expecting something nicer "

"More than expected!!"

"I found a few ants in the bathroom. Maybe spraying will eliminate them. "

"Direct beach access and clean rooms. "

"My third stay here.My go to budget hotel in OC. Very well maintained. I’ll be back. "