Find Historic Hotels in Riviera Maya

"Very good enjoy "

"Nice stay but the food was 7/10. Only stayed here to enjoy Xcaret Park but I’ve had better experiences in other resorts"

"The weekend was way too full. Could not get food "

"Staff was wonderful and food was delicious! A little bit dated for 2026, but you can still find fun things to do"

"Overall it’s a great place to stay with family and if you just want to stay at the resort. It’s perfect for you if you want to stay at the resort they have a schedule of activities or events going on around the resort. Enjoyed the pools the music playing overall it’s was really nice and staff was super friendly. I booked my stay with Hotels and I was still treated the same as everyone which I liked. I saw a review saying they were treated unfairly due to booking with a 3rd party but my family and I were treated fairly. Our room was renovated and nice. My only complaint is I wished our mini fridge actually kept our drinks cold. The mini fridge just had a light but did not actually keep drinks cool they were all at temp. Over all food was good too. And we loved all the drinks!"

"Pool was amazing, rooms we switched twice and they both had issues, we meet a couple that also had to switch rooms twice and still had problems every time. All restaurants were good. Staff some were nice others weren't. "

"Extremely disappointing experience, especially as a longtime Expedia/Hotels.com VIP customer. Due to the similarity in the Palladium property names, I mistakenly arrived at the wrong location while traveling for my son’s wedding. I immediately attempted to resolve the issue, but communication and assistance were very poor and stressful throughout the process. Promised VIP amenities such as champagne and hors d’oeuvres were not provided upon arrival and only appeared very late at night after I complained. I ultimately had to spend hundreds of dollars on transportation and another hotel closer to my family and the wedding location. Even at the second property, my bracelet was never properly activated despite multiple requests, leaving me unable to access certain areas without assistance. Additional room issues also occurred. Overall, what should have been a joyful family occasion became emotionally exhausting, financially burdensome, and very frustrating. I sincerely hope improvements are made regarding guest communication, coordination, and service."

"The cleaniness of the room could've been better. This resort does not open up to the main ocean where it is swim friendly. "

"We had a lovely stay at Dreams. The beds were super comfortable, it was quiet and the staff were really helpful. "