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"Excellent suites, staff, and mountain access. Parking was clunky, and the bar needed better options for drinks and mixers since it’s a very western traveler appeal. Nespresso in rooms is a great touch and loved having washer dryer in room. Noone was in the onsen with me the entire 5 day stay. Would definitely come back and stay!!! "

"Staff were amazing, room and view was great. Facilities also great."

"The staff were amazing! I’d left my bag on the bus and they bent over backwards to get it safely back to me. The bye bye cookies were a real treat too and added a nice touch. "

"Super relaxing, had all the amenities we needed, including on site ski rentals which saved our trip after our luggage was lost by the airlines. "

"Room was very clean, Staff super friendly and helpful, facilities useful and location close to shuttle and resort"

"Bunks/rooms were bigger than expected, clean, secure, plenty of storage. Great community, good restaurant (slightly pricey, but with top 5 best bacon cheeseburger ever, and I know cheeseburgers well). Breakfast was very good and plenty of cals for hard skiing. Friendly staff. Other walkable izakaya and onsen nearby, you can crawl to Moiwa, or take bus/walk to Niseko United. Gate access between the 2 takes some experience. I'll be back."

"Wonderful stay"

"Beautiful hotel. Love the traditional minimalist Japanese style and aesthetic. The Onsens were amazing. Overall great experience "

"My partner, me, and a friend stayed from January 12th to the 16th, 2026. Location: Just a five-minute walk to Niseko Annapuri ski lodge and lift chairs. 15 minutes walk in snow to an Onsen (Niseko Hot Spring Ikoino Yuyado Iroha). You will want to coordinate a shuttle from the Kutchan train station, or a taxi beforehand. We made the mistake of arriving in the evening and not pre-arranging an Uber - we were lucky to hitch a ride with a private shuttle for a guide (we paid a premium due to the last-minute plan). Check-in & staff: Staff were great, always available when needed, coordinated a shuttle back to Kutchan, we shipped our gear from New Chitose Room: The room was clean, beds were a little small (normal for Japan so no complaints). There were 2 beds and a loft. The beds were good for our taste. Not too noisy, but it is a bed and breakfast so you will get used to hearing people walking down the hall. Everyone was mindful and quiet as expected. Amenities: There was WiFi, but I did not use it as I had a pre-paid SIM (highly recommend if travelling in a foreign country!). Breakfast was AMAZING AND FREE, 3-4 course dinners were phenomenal, and a good value (3100 yen), plenty of ski storage; AMAZING BAR Value: Very worth the price Issues: There was a power issue the last night of our stay, but the hotel was warm and cozy, it was quickly fixed Best for: Skiiers, snowboarders Verdict: I WOULD GO BACK!"