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"The staff was very attentive and kind upon arrival. The hotel was a perfect location, right in Times Square, and there were a lot of things to do and places around to eat and enjoy. We had a room facing Times Square so the view was nice and we got to experience the lights and sounds of NYC right from our room. Rooms were clean and spacious for the 4 of us. The restaurant was nice as well and had a good amount of food and drinks. I would stay here again. "

"Great location. Staff was very helpful. Wi-fi worked fine. Noise in the hallways all night of listening to others opening and shutting their doors was the only downfall. Definitely need white noise all night to help block the doors and people talking in the halls. Overall a lovely place to stay"

"Clean and safe with very friendly and helpful staff."

"Friendly"

"Hotel is dated and our room was a bit dirty but the location was great "

"I did not see any advertisement that they haven’t switched to A/C yet and therefore no way to cool the room down and brought a fan to the room, it was 81 degrees in the room. It cooled down at night but still seemed odd for a hotel in Times Square to have that issue and not forewarn."

"Breakfast options for grab and go were great and exceeded my expectations. Room showers could be cleaner. Great location. Staff ensure safety and security. You can not access elevators without the staff checking if you have a room card. I would stay here again. Great for families with joint room options. "

"From what I can see the room that I was given was so far from the main casino I tried to change room even if I had to pay more to was told no. I will never stray way from balleys again "

"Everything was great as usual but the first morning the maid just barged in to our room at 830 in the morning and found us in a state of undress. Was not happy about that. "