Find all hotels by Best Western in McHenry, IL from AED 316

"Average "

"Staff was amazing, we stayed for our six year wedding anniversary, upon checking in, we were gifted a free bottle of champagne and breakfast room service free of charge to help make our celebration special. Beautiful property "

"No one at the front desk when we arrived. Only one elevator working. ALL the ice machines on every floor were out of order. Front desk told us to go to the adjacent restaurant to ask. They did not seem too thrilled. I’ve gone here before and it wasn’t that bad. It seemed more rundown than before. It wasn’t beachfront property to begin with but at least some upkeep would be nice. It seemed light and bright in the lobby but once you went to your room it was a sketchy looking hallway. Reno is certainly needed SOON! "

"The AC unit didn’t work and or the heat unit so the room was extremely cold. The hot tub was filled with dirt and rides to the top. The vending machines didn’t work the front desk lady was pretty rude. The doors were all banged up and had gaps underneath them so you could hear everything that was going on inside or out. There was also crackheads and prostitutes that were living on property. "

"Room was weird, door moved Everytime someone entered the hotel, our room had a joint door to another room blocked by a couch and I'm sure they heard us like we heard them, after a walk we came back to find ants in our bathroom "

"Very assessable to everything. Staff is nice and everything is always kept clean. "

"Rooms are small, but clean. "

"Tv was stuck at a high volume. The sidewalks were pretty bad, I stumbled a few different times. Our room was in the middle of what seemed to be a family party/reunion which was pretty loud for a while "

"Hotel staff was friendly and were very accommodating. The hotel close to whatever you need from fuel to food and shopping."