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"We came to celebrate a birthday and the view of the lake walking in was incredible and truly breathtaking. What a welcome. We had an incident the first morning which we reported to the staff, and Sarah the Manager was brilliant the way she handled it, couldn’t have asked for more. Then we absolutely must give a shout out to Ian, Nick, Charlie, and Miguel who were just incredible throughout our stay and really made us want to stay longer despite the workman around. They were so welcoming and went above and beyond for us. Walking distance from the lakes and shops (literally 3minutes), stunning views, restaurants and cafes everywhere, room service was great, dinner at the restaurant was amazing (burgers and Caesar salad). We’d definitely return and wish the new owner was keeping even just a couple of the dog friendly rooms - please!!"

"Bathroom too small, awkward over the bath shower and mattress far too soft. Staff though very pleasant appear under pressure & over worked"

"Very easy "

"Nice room. Lots of work going on so will be amazing when finished "

"Great situation, friendly and helpful service.We have been before and will return again"

"Beautiful house with absolutely stunning grounds. Lots of very accessible walking routes from the property. Staff are fantastic and hugely welcoming "

"Nice hotel, staff were lovely and very helpful, good location "

"Didnt have a kitchen"

"This hotel was ideal for my 2 night stay in Penrith. The room was clean and comfortable with tea/coffee facilities and robes/slippers available for the pool and/or spa. Pool and gym opening hours were good and the gym is well equipped. Staff in all areas were helpful and friendly. The restaurant menu offered a varied selection and I ate there on both evenings. The atmosphere overall was relaxing. It was an ideal place to stay for my first visit to Penrith and I'd be happy to stay again. "