Find Luxury Hotels in Kitchener

"Friendly staff and clean rooms close to many good restaurants "

"Not bad at all, clean and pretty standard. Parts of the room seemed new and other parts seemed old but still alright"

"Front desk staff lovely and helpful. Parking is an issue. Parking garage next door to hotel, across dark alley full of drug users. Garage is beyond dicey. Dark and insecure. Homeless and criminals walking through constantly. "

"It was dirty, the shower was gross and had old hair in it, the carpet had crumbs everywhere, the sink had dirt in it, there were people knocking on the glass door in the morning, and the key cards were not working well, glitching and gave us trouble getting back into our room. it was just not a pleasant stay. Definitely need to change these things and have better security because having people roaming around knocking on the doors is quite scary. "

"We didn’t use the gym nor the swimming pools. The staff was good, and the property in great condition "

"Yes"

"Staff was very helpful Room was very nice "

"Very clean …staff was very accommodating when we had a problem "

"The room was very clean . The breakfast could use some changes They had no orange juice. They offered peach or apple. The employees were very friendly and helpful. The only thing I would say the outside needs updating. The tower part was fine . The part to the right looked a little shady. "