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"I very, very, much appreciate the staff solving a reservation issue that arose at check-in. My only suggestion for improvement is this -- when making the reservation, you can not see what "Half Board" really entails. We had an unpleasant surprise with respect to dinner cost, but that was far overshadowed by the Staff's willingness to change a non-refundable reservation."

"The temperature in the room was too hot and the only way to cool was opening the window"

"So quiet and clean!!"

"Stayed for one week and enjoyed every minute of it. This beautiful property has everything you need to make your stay comfortable and effortless. The breakfast is one of the best I had in my travels , suitable for everyone! Location is a short drive to the lake and we surrounding attractions. Highly recommend!!!"

"The breakfast served in the dining room is amazing, excellent selection of any kind of food you may eat. The service and staff are exquisite. Only the building needs to be refreshed and the rooms to be equipped with USB plugs or international plugs fur foreign travelers. "

"Friendly personel, clean and spacious rooms"

"Room v. Clean ,wounderfull veiw toof lake from high mountin excelent all staff ,excellent arab staff mainly very nice rozana reception's staff ,frindly ,helpfull .. I advice for it , "

"Please see concierge Giorgio when visiting. He is very helpful, attentive and knowledgeable. He went out of his way to make my stay easy and enjoyable. Thank you, Giorgio!"

"This hotel made our engagement very special. Our suite was Amazing!!! Hillaria (No Glasses) at the front desk was Very Instrumental in making sure that our stay was enjoyable. All of her recommendations were Spot On. Thank You Hillaria for making our stay so memorable. Kind regards, Tony & Robin "