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"It was a great experience including staff, amenities and breakfast. We will definitely come back!"

"Restaurant on site- very nice, convenient shuttle, nice staff"

"Pick up and drop off from Malpensa airport was very convenient . Staff very nice as well as the pizzeria downstairs. "

"I very, very, much appreciate the staff solving a reservation issue that arose at check-in. My only suggestion for improvement is this -- when making the reservation, you can not see what "Half Board" really entails. We had an unpleasant surprise with respect to dinner cost, but that was far overshadowed by the Staff's willingness to change a non-refundable reservation."

"The temperature in the room was too hot and the only way to cool was opening the window"

"Fantastic "

"The breakfast served in the dining room is amazing, excellent selection of any kind of food you may eat. The service and staff are exquisite. Only the building needs to be refreshed and the rooms to be equipped with USB plugs or international plugs fur foreign travelers. "

"Friendly personel, clean and spacious rooms"

"Room v. Clean ,wounderfull veiw toof lake from high mountin excelent all staff ,excellent arab staff mainly very nice rozana reception's staff ,frindly ,helpfull .. I advice for it , "