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"Great rooms, very helpful staff, and transportation to the the parks was convenient and easy to use. "

"Resort is amazing! Pools is excellent, Food is excellent. Beach is excellent. Activities are excellent. Room cleanliness and overall resort is pristine. We thoroughly enjoyed the whole expierence. Our one knock would be the butler service is by far the worst we have experienced in our 5-6 Mexican stays "

"El personal es muy atento y en servicios se sacan un buen p"

"Amazing staff. Very clean rooms. "

"Beautiful facilities, fantastic service, and great location with easy access to the rest of Playa del Carmen. Our room was very spacious, and we highly recommend visiting all of the specialty restaurants if you can! Off the Hook is a hidden gem, especially with its swim-up bar. "

"Great location, amazing staff and food is fantastic. "

"The staff were incredibly friendly and the room was larger than expected with beautiful details like a hammock on each private deck."

"The staffs are very friendly and helpful. The food is great too."

"everything about the trip was amazing. The room, the services. The resort exceeded my expectations, so much to do. All the staff there were kind and caring. Will definitely come back."

"money worthy cheap but good front beach nice views pool clean clean towels close from everything "

"Beautiful property with lots of ways to relax in style, but also with plenty of activities. A solid 75% of the staff members were friendly, helpful and eager to serve. The suite had plenty of space with a nice shower, proper toilet room and a spacious terrace with a great view of the resort and beach. "

"Absolute perfection. Pristine accommodations, excellent service, friendly staff, truly wonderful opportunities for activities, and superb dining. I highly recommend staying at Palafitos."

"Great overall "

"Staff are very friendly and helpful, service is great!"

"Stayed for 10 days and had a wonderful vacation, our room was perfect the staff were so friendly and helpful. Food was amazing for an all inclusive and the kids enjoyed the kids club. Beatrice at Reception was always welcome and willing to go the extra mile. Regina our room maid always left such beautiful little touches making the kids smile and us feel very special and kitziana in the kids club was amazing with the boys. Looking forward to coming back again in the future"

"Toute était parfait de l'accueil allez a la chambres l'emplacement de l'hôtel le service tout les employés un gros 5 étoiles moi et ma fiancée nous y retourneront sir a 100%"

"We stayed in Dunas suites. Room was very new and modern. I wish pool was heated . I want to say special thanks to Rosario ,our concierge , who went above and beyond to helping us with with many things. "

"Excelente para pasar unas vacaciones sin preocupaciones"

"We loved our stay at Jungala!! The suites are roomy, spotless, tastefully decorated with almost any amenity you would need. The service was impeccable. We had access to the grounds & pools of the other beautiful hotels within the Vidanta complex. We would definitely choose to stay here again on a future trip to the Riviera Maya! "

"Great place "