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"Clean room , friendly staff "

"Great venue. Very cool being an ex prison but done up beautifully. Breakfast first class. "

"The cottage was very cosy and had all the amenities we needed. The bed was so comfortable and everything was spotlessly clean."

"Amenities "

"Literally 10/10 perfect the staff were so kind and talkative, the room was PERFECT literally beautiful so elegant & cosy at the same time (not the intimidating sort of elegant). I love this hotel I’m 100% coming back "

"Yes, the rooms were clean and the facilities were well-maintained."

"Everyone friendly ..helpful . Wonderful rooms and food"

"Full comfort of the room. just a very beautiful hotel. the location is perfect. we loved staying there."

"The room was clean and comfortable. Staff were very helpful and welcoming. Nice hotel for a very decent price in central location. "

"An excellent hotel set in a lovely wooded park. "

"Friendly staff, spotless room, bathroom, and very quiet. "

"Amazing stay. The breakfast was wonderful. "

"قيمة الغرفة مبالغ فيها مقابل خدمات ضعيفة"

"Great place to stay, friendly staff, clean. Bar was good as was breakfast in the morning, plenty of choice. Even had a complimentary upgrade 👍"

"Excellent stay at The Swan - a beautiful hotel in a stunning location right on the edge of the River Thames. The Boathouse pub was a super addition to the hotel, and dinner at Coppa Club was superb. Incredibly welcoming to our dog too. We will be back!"

"Would definitely stay there again everything was just as you would like it to be"

"Great room , service and breakfast "

"On check in we were gifted an upgrade and given the option of two rooms which was quite unexpected. The staff were happy and chatty with us. We had a meal in the Thai restaurant which was really delicious. Nothing really to fault"

"Very nice and very friendly staff "

"We really enjoyed our stay at The Lakes by Yoo. Everything was clean and well designed and the pool and spa facilities were good. Most importantly the staff were welcoming, friendly and helpful. There was a minor issue with our original room so they kindly upgraded us to a suite for our final night, which we weren't able to stay in as we had to leave due to a family emergency, but the gesture was greatly appreciated. We hope to visit again in the future! "