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"Extremely friendly staff!! Quick and easy process getting checked in. Our room was amazing!"

"Most everyone was very cordial and we especially like the shuttle driver, mark who was very friendly and personable. He drove us from our room to the waterfall and came back after half an hour to take us back to our room."

"Room was clean. Beds fair but not the best we've ever had. We got to the hotel at 6pm and were informed that no rooms were clean and ready and that they would call when they were. At 8pm still had not received a call, so we wemt back to the hotel to find out they still didn't have a clean room for us to stay in. Breakfast the next morning was add to the stay due to delays with room, food was ok but not worth the $12 per person had we had to pay. Will not go back. "

"Great location righ near the Gateway Arch, very friendly staff and extensive free breakfast. We had a fabulous stay. The manager was around and checking in with guests about their stay both days we were there. Highly recommend."

"We went in early spring so the water park was not in operation but we enjoy the room and the appliances that come with it!"

"Clean "

"Stay was wonderful. Would definitely recommend."

"It was stated that check-in is at 4:00pm. We arrived at 6:00pm and were told our room was not ready and to check back in an hour. We came back at 7:30pm and were able to check in but when we entered our room it appeared that it had never been cleaned from the previous occupants. We hauled our luggage back down from the 8th floor, were given a new room but then were presented with what appeared to be blood droplets all over the comforter once we pulled it back. (I took multiple pictures). Just an...

"The minifridge was broken and the shower wasn’t very clean but all the staff were great "

"It is an older building in the heart of downtown so it’s expected to not be perfect condition…this is why I gave it 4 stars. Valet waiting on you, handed keys over and went to front desk. Check in fast. Room was excellent!!!!! TV saying welcome with my name. The bathroom was a true handicap one. Complete roll in shower. Restaurant atmosphere was perfection. Will be back!!!!!! Stay here when you’re needing a place when your downtown KC!!!"

"Great location, friendly staff, lovely property, would recommend. "

"Family and pet friendly "

"The building is getting tired, shows signs of age"

"Clean room, front desk staff was nice, our trash wasnt taken out from room cleaning but other than that it was great"

"Bed was not comfortable and the pillows were even worse. The breakfast was very plentiful and hot and fresh. There was a group of 10 of us we were fortunate to stay in building one but 2 of the couples who were older were in building 2 on the 3rd floor and the elevator was not working. "

"Loved it beautiful place!"

"Just a beautiful hotel. It is our 3rd time visiting. And will keep going back. The valet parking is a lot too expensive. I should have asked. But what is one gonna do. My bad. "

"Great place to stay."

"Room and breakfast was pretty standard. The hallway on the 3rd floor was always freezing for some reason. The pool and hot tub were ok and it was usually pretty crowded. It was nice to be connected to a restaurant. The central location of the hotel was also helpful. And it was really nice to have free drinks and snacks offered daily. "

"The hotel is one of the nicest and cleanest I have stayed in recently. It is also in a great location close to everything in downtown KC"