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"Needs improvement on response period. Has to wait hours just to get a cup of tea"

"Everything else was above average but the bathrooms are not maintained at all. Mould everywhere including the handles. There was no cold water, so shower was a nightmare. Since the bedroom was well maintained, an average score would be fair "

"Properly clean, staff polite and friendly. Amenities are old and tired and gym is too small. Overall good location but can do with overall revamp to modernise it "

"Quiet peaceful oasis in which to recover from a long journey. Staff were polite and helpful at all times.The hotel itself was attractive and full of character with lovely gardens.The large pool was very nice for a cool swim. I would not hesitate to recommend the Brontë Hotel"

"Room was clean, bathroom and toilet and staff very polite and helpful"

"D"

"No WiFi and the bed comfort was ok could use any upgrade "

"Great staff and relaxing location "

"The property is located in very quiet area, but poor amenities like No stable electricity, Poor WiFi etc so check out to another place before my time was due."

"My phones and money were stolen during the night,the owner did not do anything about it they did not communicate or show remorse rather i was neglected to deal with my loss on my own,no security cameras or a guard around the place at night.Staff is not proffesional."

"The room offered was dirty , bath tab , And all floors very dirty had to scrub the bath to enable me to use it. The Television had crackles , picture quality poor and haze in the end I could not connect to any TV channel at all . The hotel safe was broken not able to use to keep vulnerables. Considering that I booked this stay back in September 2025 no effort was made to ensure that I get offered a clean room . The carpets laid along the corridors were all very dusty and smelt due to lack of...

"Site states it provides free shuttle to and from airport. But staff will try and chest you for 35 usd each way .. in cash ... Had to waste hours with Expedia still site refused tunyil I ask for charge machine and a recite. Too which they finally agree to derive.. do not trust or book. "