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"Shower was dirty. Bring blankets. Pillows are uncomfy. So far pool has been closed 9/2025-5/2026. Take that off your plans. Difficulties navigating between wings and parkong garage. "

"Room was clean , friendly staff."

"Your staff was very knowledgeable and helpful"

"Nice place to stay .. clean and friendly✨️🫰✨️"

"We had a pleasant stay at the hotel, despite a long wait at check-in. The staff was exceptionally polite, apologizing for the delay and even offering us an additional breakfast as a gesture of goodwill. The facilities were well-maintained, and the buffet exceeded our expectations with a great variety of options. Overall, a positive experience with attentive service!"

"The towels, sheets, mattresses and pillows are new and well maintained. The view from the window in the rooms of the A wing facing the lake is beautiful. The floors were dirty on all the corners of the room and the first room we were offered had the door broken into and it wouldn’t lock. Staff was helpful to immediately relocate us, but for a family with kids already tired from the road, it really bothered me. The carpet was dirty and stained socks, shoes or flip flops are a must everywhere. The...

"Old building. Almost every ice machine was broken. Hollow walls. Could hear every person walking down the halls or shutting their doors. "

"The staff was great no problems at all. Would stay again. "

"Excellent stay!!"

"I was impressed overall! I would have given the staff 5 stars if a lady at the front desk had rendered better customer service. "

"Close to casino and ballpark"

"Perfect stay for going to a local show like the Palace Theatre as it’s within walking distance. Great breakfast till 9:30. The parking is also great as they utilize a garage next door that made it so easy!"

"Great service, clean "

"Breakfast was great--, staff needed to clean rooms more often"

"I have stayed at The Brown Hotel many times and it has always been a pleasant experience. The staff are friendly and helpful. The hotel is clean and well maintained. The room was spacious with a sitting area. The bathroom was very clean."

"Room was clean. Staff was very nice and helpful. The breakfast was very good. The hotel was close within walking distance to everything we wanted to do. Very good stay. Would definitely stay there again."

"My room did not get serviced for 3 straight days after the manager assured me it would be done the second day. "

"Best hotel stay we’ve had in years!"

"Rooms and property was very clean Beds comfortable "