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"The hotel itself as well as the entire property is beautiful and well maintained. Beds were comfortable, rooms clean, food was good. Prices were exorbitant for literally everything. Most are across Scotland and the UK. The real issue we encountered, was certain staff were distasteful and had an obvious distain for foreigners. We come from Texas, I brought my dad here for his 68th birthday as a surprise to see our homeland. Mirela and her sidekick (short dark hair and blue eyes) openly pointed...

"The cutest hotel ever! Everything was fantastic! The staff was great and extremely helpful and friendly! The food was the best food I had my whole trip in Scotland! I loved it so much I ended up staying an extra night here!"

"I would say with the limited hotel options in Ft William it was fine. It is an older hotel with an updated room but very small, we had 2 twins. We did not eat there. It seemed booked up at our stay early May 2026"

"Got to love it when a place outdoes its photos online, this is one of them. My room felt like a little suite and was just a regular double. Beautiful tub that I of course did not use. Easy walk to shops and restaurants and pleasant lovely staff."

"Breakfast was underwhelming"

"Poor staff and hotel is needing a good face-lift. I felt like we were in an old folks home"

"Lovely stay at a "

"A little old school and the breakfast buffet was not well stocked. But our dinner was delicious and staff was excellent."

"The room was very clean and staff helpful."

"Great stay."

"The Breakfast was your typical buffet, It was Hot and Fresh. Everything was kept clean. The rooms are rather small but adequate. The shower was excellent. It is located close to the train station and the bus station. It was located close to everything , easy walking."

"Every aspect of our stay was FABULOUS. Staff, room, location and local walking trails! "

"Beautiful views from our room. The staff and the food were both excellent."

"Die Betten müssten definitiv mal ausgetauscht werden. Dafür sind die Bäder sehr neu, es ist sauber und das Personal top freundlich! "

"The hotel was clean, and the staff were friendly and helpful throughout my stay. The rooms were well maintained, although they felt slightly dated in terms of decor. One improvement I would strongly suggest is installing soft-close door mechanisms, as the doors tend to slam loudly. Unfortunately, one guest on my floor repeatedly let their door slam early in the morning (between 6 and 8 am), which was quite disruptive."

"L'appartamento da 4 persone era un gioiellino. Vista stupenda, arredamento bello ed accogliente. Due stanze separate, ampie e ben tenute. Cucina ben servita. Salotto con tavolo da pranzo spazioso. Bagno piccolo ma ben organizzato con vasca. Assolutamente consigliato. Ci torneremmo volentieri."

"Booked this property because it was cheap and was using it as a base for a day trip to Isle of Skye. I knew it wouldn’t be great but didn’t expect it to be as awful and dirty as it was. Mold in the bathrooms, dust and dirty everywhere in the room and spills on the walls. Sheets seemed clean though. Would not stay again."

"The location is perfect and the lounge has beautiful views. The staff are very friendly and helpful. The hotel and my room were clean. However, I stayed in a single room and the en suite was the smallest I have ever seen - definitely only suited for small to medium people! I will not hesitate to stay there again."

"Our favourite hotel in Scotland didn’t disappoint. Been here many times and always have great service."