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"- Location: most excellent - During the middle of our stay, we ran out of body soap in the shower. Asked housekeeping to come and fill the bottle, but the concierge brought a new bottle. We couldn’t remove the old one and replace it with the one he brought. And for the next 3 days, housekeeping didn’t bother to add soap or replace the old soap bottle with the new one. - The TV Channel line-up was limited. On several occasions, BBC channels blanked out every few minutes for a few seconds - The...

"I did not have towels in my room when I checked in the first day. That was unexpected. The conditioner bottle attached to the bathroom wall fell off the second day. They left a bath towel the second day but there was only one left. It is an old hotel and the carpet does not seem clean at all. If you can get another hotel, go with that."

"Room was clean but property overall was not. Carpets looked like they hadn’t been cleaned in forever. Internet went down and no one could get in their rooms. I had paid for early check in and it was a process. We missed an appt in London because we couldn’t leave luggage. We were traveling with our adult kids and the frosted glass in the bathrooms is not very good for privacy. I would not stay here again. "

"Viele Geschäfte & Restaurants sowie die U-Bahn ums Eck, trotzdem ruhig gelegen. Schöne Gegend. Sehr freundliches, hilfsbereites Personal In unserem Zimmer hatten wir keinen Fernseher, was uns aber nicht weiter gestört hat."

"Not Applicable"

"Nice place "

"Great hotel and great value for money"

"Tolle Lage und unschlagbar im Preis fürs Frühstück. Personal sehr freundlich und zu vorkommend. Die Zimmer sind puristisch eingerichtet. Das Bett ist prima. Ein ruhiger Schlaf wird gewährleistet, weil sich auch kein Fenster öffnen lässt. Die Klimaanlage funktioniert gut. Ein Austausch von Frischluft erfolgt aber nicht. Zumal auch keine Lüftung im Bad ausreichend funktioniert, um den Duft nach einem Toilletengang abzutransportieren. Als Verbesserung empfehle ich ,in jedem Fall eine...

"A great hotel. Very popular with helpful staff. "

"Very pleasant staff and lovely area. Inconsistent housekeeping."

"Gutes Frühstück, bis auf die Auswahl an Brot (naja, schwierig deutsche Gäste zufrieden zu stellen), schöner Wellness-Bereich mit eher kleinem Pool, tolle Zimmer. Super Lage an Themse und Zentrum"

"Sehr schönes Hotel, saubere Zimmer mit guter Ausstattung und tolles Frühstück. Personal an der Rezeption etwas wortkarg (kaum Begrüßung, keinerlei Erklärung z.B. für Fahrstuhl oder Frühstück), alle anderen sehr höflich und zuvorkommend."

"The location of this hotel is perfect! It’s easy to walk or jump on the tube to any location. The staff was friendly and helpful, and the room was just as I expected. I would stay here again. "

"Si"

"Room was very humid. Room was clean. Staff was very friendly. Excellent location. Coffee in lobby living room was very good. "

"Rooms can be small (singles) but pretty well designed. Noticed a mark in the sheet. Mauve from laundry but still should have bee caught "

"Ottima posizione, vicino la metro di Hammersmith.. Personale gentile e disponibile. Se non si prenota la colazione anticipatamente la si può fare comunque in struttura pagando la sera prima. È disponibile la pulizia camera ogni giorno su richiesta. "

"Cleaning is an issue to address here. In my bed I found someone used underwear "

"We had a great stay here in a studio room. It was spacious with a very comfortable bed. The modern bathroom has a separate bath and shower which was appreciated. All staff were extremely helpful and friendly throughout our stay. "