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"Very nice place. Only downsides are that it’s a little tough to find if you’re not used to driving in a high traffic areas, no free parking (they offer discounted parking from another hotel down the street) the rooms do not have central AC (only fans & it gets HOT at night), our room and bathroom were right in front of the dining area… so you can hear everything and everyone walking by the room.. other than all of these things… breakfast was fine and staff were very friendly."

"The price and the views are amazing, there is no AC but fortunately it wasn’t hot during the night"

"Great breakfast. Staff was excelente,rooms a Little outdated. "

"From the moment I arrived, the staff were warm, welcoming, and attentive, making check-in smooth and easy. My room was spotless, and the overall cleanliness of the hotel really stood out. Each morning, I enjoyed fresh coffee in the lobby, and the conveniently placed water stations were a nice touch. Every interaction made me feel at home, and the entire experience was truly relaxing and enjoyable."

"El precio es demasiado elevado, me tocó pagar extra al llegar y con lo que pagué yo normalmente voy a decameron y 3 días"

"Lindas instalaciones, el personal de servicio amable pero no me gusta la parte all inclusive porque la calidad de la comida y las bebidas deja mucho que desear. Además no me parece que solo hayan 2 restaurantes con comida especial y si uno no alcanzó cupo no tiene derecho a entrar y finalmente todo eso se está pagando. Además si es all inclusive no entiendo porque las bebidas del mini refrigerador en la habitación si tendrían un costo adicional."

"Breakfast was good. didn't used the spa "over price""

"Clean room, clean bathroom and excellent service."

"This is a beautiful hotel with nice views to the volcanoes. It is located a little outside the city center but it is about a 15 min walk there. Everything in our room was clean and well maintained and the staff was friendly and attentive."

"Just 1 of the waiters had a preference to serve better the euro american custumers. When i asked for the same drink in a bottle he replied by saying no glass containers near the pool which is safer but them were getting glass bottles so he had no choice but to give the same sarvice but he wasn't happy.. so treating others better is wrong you as Guatemalan must respect people of all walks of life .paying customers deserve that."

"I liked the location closed to the lake and many restaurants. The installations of the hotel were clean and the staff was friendly and helpful. I recommend this hotel to anyone who is visiting Panajachel."

"Very nice. Great front desk staff "

"Pretty nice. A bit far from the center but managable. Excellent service."

"Awesome"

"Was great to stay here. "

"Very good !!"

"Help was good n ok, jucuzi was smelly and dirty, "

"The views are so stunning and the room was beautiful. The food at the restaurant was so so good. The staff were super kind and helpful. Highly recommend "

"Excellente ubicacion del hotel y desde su terraza puedes observar las erupciones del Volcan de Fuego. El staff excelente , muy amables y atentos, nos ayudaron en todo momento. Ademas nos ayudaron agendar nuestro transporte hacia otros lugares turisticos. Se ofrecieron a cuidar de nuestro equipaje (aun cuando ya habia terminado la reservacion) mientras recorriamos otros lugares y asi evitamos llevarlo todo. Por supuesto que me hospedare ahi en mi proximo regreso!"

"Room and staff were lovely. The courtyard garden and pool were incredible."