Find Hotel with a Concierge in Chianti Region

"The property is beautiful, but not even close to half the size of what it looks in pictures and very different. There’s actually nothing much to do except wine tour considering it’s very far from Florence and the cabs are very expensive to go and back. We had to wait more than an hour to get a drink and chips in restaurant as there was nobody there between lunch and dinner hour. So if you get late for lunch, there’s nothing to eat until dinner hours except coffee. It would have been nice for place to have at least some sandwiches or snack to grab between meal hours, considering there are not any restaurants nearby. The place can be a good idea if only you want some quiet time away from city. I do not recommend it if you have children or want to do activities!"

"Beautiful hotel and amazing staff. I specifically want to call out Bruno (I believe that's his name) He was so helpful during our stay and went above and beyond to make us feel comfortable and gave us good tips to explore nearby. He even stayed late to help my husband with my birthday suprise. What a perfect stay in Tuscany and good in-house restaurant and beautiful location. "

"L’ambiance est exceptionnelle, le service est chaleureux et prévenant, et le restaurant est aussi excellent. Je recommande chaleureusement."

"Beautiful property room facilities need upkeep Many malfunctions "

"Parking is tricky, but we found a free parking lot close by. Check-in was easy and Livia was a gem full of helpful tips and resources. Check out - the front desk guy wasn’t very helpful. We paid the city tax in cash and wanted our change in coins - just a few coins to use in town- very much needed in Italy and he wasn’t willing to provide coins or even break a ten. He offered no assistance. Overall the room, spa and property is nice. No restaurant during off season, but the breakfast provided was excellent."

"We recommend the Toscana Ambassador to everyone, as we had a great experience with its cleanliness, hospitality, friendliness, and an extraordinary breakfast, with excellent service from Ada & Julia and the rest of the crew, from the front desk to room service. If you ever visit Poggibonsi, Tuscany, stay here with no hesitation. "

"You are paying for the view!!!! This hotel was not worth the money spent in my opinion. The hotel staff was not very accommodating, though the restaurant staff was lovely. We had to bring our luggage up to our room and back down during check in and check out — no one even offered and trust me it was a hike to get it up there. Also they overcharged us at every turn. At their overpriced wine testing (which they were unprepared for our reservation, not set up and didn’t remember what we booked) they said a bottle was $40, then at dinner said the same bottle was now $65! Every glass of wine was steeply priced and the wine tasting was boring and uninformative. We preferred our wine tasting elsewhere (save your money!). The bed was extremely uncomfortable, worst one we slept on the whole trip. While the chef at their restaurant is incredible, we enjoyed our first dinner there and felt like it was worth the money. The food for the olive grove dinner was not as good and we didn’t even get to sit in the grove for most of the night due to the cold temps (the highlight was the incredible live band they had which saved the dinner for us). Overall we spent almost no time at the hotel and were very disappointed in the overall experience — not a luxury experience at all. Save your money, go elsewhere or be prepared to pay solely for the view. "