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"Friendly staff and well located "

"Rooms spotlessly clean. Staff very friendly and helpful. Breakfast delicious. Secure parking. Easy tram ride to the centre of Reims. Good Italian restaurant close by. "

"L'hotel en travaux semble parti pour s'offrir un très joli cadre - merci de penser à offrir canal plus à vos voyageurs ! le sport et un bon divertissement sont importants pour les solitaires "

"Great location and very clean and comfortable room"

"The room was spotless! The staff was amazing! There is nothing we could fault. "

"I made a reservation for a family room seven months in advance as this was our forth visit to this hotel. I checked in online and there was no change to our booking. Upon arrival we were told that there had been a technical issue and our family room wasn’t available???? There was no apology or further explanation we were just put in two separate rooms which obviously wasn’t what we booked! Or how we wished it to be! We are more than disappointed and doubtful we will return again. "

"We stopped here for one night on the way to the Alps. It was excellent. The staff were genuinely exceptional. They were there for us for a very late check in (02:00) and smiling as if it was mid afternoon. The beds were really comfortable and massive. We were four in one room and there was plenty of space. Then breakfast was really nice. Simple but well done and the lady in charge just super helpful. We left with the impression that they really care. That’s increasingly rare these days. Thank you to all the staff who looked after us. "

"The hotel location is great! In the center of Reims! Very convenient! However the facility is not great! It was very cold when we were in Reims, we wanted to turn up aircon temperature to make room warmer but we’ve been told that it’s centrally controlled! Can not be changed! So we had to stay under duvet all the time to keep warm! It says 24 degrees in the room but it’s absolutely not true! We could feel it was a lot colder on New Year’s Day morning but the thermostat says 24 degrees forever! Again 24 degrees would be too warm for many people but they won’t be able to adjust it to make it comfortable to them! To be honest I’ve never stayed in a hotel where you can’t change room temperature! "

"Small but functional room. Comfy beds. Steps from the railway station. All that was needed. Good breakfast buffet. "