Residences in Grand Est

"Excellent location. Courteous and very helpful staff."

"The hotel had parking in a garage, for a fee, which was good. It felt like the vehicle was safe overnight. The location was good, just a short walk to downtown. It was located near the highway so a bit on the noisier side if you opened the windows. The breakfast options were ok, I appreciated having some non dairy options for yogurt and milk. We had issue with our room key cards when we first arrived, we had to get them redone. The fan also wasn’t always working and there was no AC because of the time of year. It was quite warm while we were there so it did make the rooms a bit stuffy. We had also gone up to have a drink at the bar but found out it was only staffed at specific times. We ended up going out instead. All in all, on ok place."

"Room had an odor like old drains which did not go away despite use. Airing the room out helped a little. Bed was both too soft and too firm, my hips and shoulders are very sore. Walls outside were relatively soundproof, but things happening in the corridor sounded like they were in my room. Otherwise, the room was pretty spacious and the location was pretty good, roughly equidistant between the train station and city center. There was a kitchenette if you need one. Always appreciate an elevator and baggage storage."

"Really great attitude throughout all the staff. Super nice and super helpful. Lovely place to stay, excellently located."

"The hotel is in a great location. Just a 5 minute walk to Petite France and 10 minutes from the train station. The staff was excellent and made many great recommendations. The breakfast was delicious with a great variety of selections."

"On the whole, we were very happy with our stay here. However, there was one issue that caused us a problem in our apartment (306). Sometimes, there was a strong smell of sewerage on the upper floors but at other times it was ok. We couldn't work out if it was the drains or the air con. This was reported twice to reception and was acted upon both times but was never fully resolved."

"Great services and accommodations. Very convenient right at the heart of the Strasbourg old town."

"Excellent staff and accommodation"

"Great location! Staff, cleanliness and amenities could use improvement. A bit run down with lighting, upkeep and basic offerings needing care (mattresses, light fixtures, bathrooms). The staff was non-existent and unapproachable at times, even for basic questions. It’s a great budget option, but do manage your expectations!"