"Great location to experience mt Fuji in a relaxed atmosphere. We stayed in the Japanese style family room which was very spacious with beautiful lake views. Both outdoor hot springs were really lovely, one with a view to Mount Fuji. Breakfast was excellent with breathtaking view of mt Fuji. The staff were very helpful. Some parts of the common areas in the hotel definitely need refreshing. But overall highly recommended. "

"Osen maravilhosa , cadeira de massagem incrível , jantar Kaisen espetacular. Café da manhã enorme e muito variado oriental. Como somos brasileiros fica difícil de entender mas a parte ocidental não deixa a desejar. Hotel de alto luxo é de excelência de serviços "

"Spacious studio room, very modern, the onsen is great, has relaxing courtyard and breakfast is exquisite."

"とても清潔で、館内も落ち着いた雰囲気でリラックスできました！ 朝食もとても美味しかったです。"

"The food, facility, and staff were all top notch!"

"No es un hotel 5 estrellas, pero definitivamente si regreso a Hakone regresaría a ese hotel, todo el personal fue muy amable, trataban de ayudar y resolver todo lo que preguntábamos, nos ayudaron con el transporte y auxiliaron de cómo hacer un tour, tienen onsen privado, 10/10"

"The most beautiful time at an incredible hotel. Wonderful staff. Gorgeous amenities. "

"部屋は綺麗で、スタッフの対応も素晴らしかったです。 "